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Consulting Partner
Posted on 3/14/2022
INACTIVE
Locations
Houston, TX, USA • Austin, TX, USA • Dallas, TX, USA • Raleigh, NC...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Leadership
Management
MongoDB
Sales
Requirements
  • A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
  • 5+ years experience in Professional Services delivery management and/or technology solutions at an enterprise software company
  • Experience cultivating relationships with key enterprise customer stakeholders
  • Demonstrated ability to maintain productive relationships and alignment with other internal teams and stakeholders
  • The ability to collaborate as a part of a larger account team to build and execute complex account strategies
  • Experience with building solutions for large-scale, technologically sophisticated accounts and/or Enterprise market customers
  • Familiarity with enterprise-scale software architectures, application development methodologies, and deployment/operational considerations
  • Outstanding verbal and written communication skills
  • Comfortable traveling for work as needed
Responsibilities
  • Engage deeply with customers throughout the customer lifecycle maintaining alignment with their objectives, services expectations and delivery progress
  • Manage a Professional Services account portfolio driving MongoDB adoption, ARR growth, and customer success by aligning with customer priorities and managing services delivery
  • Drive timely and predictable revenue realization for your project portfolio
  • Proactively uncovers additional opportunities encountered during delivery of customer engagements, and reviewing with Sales and customers
  • Manage and own operational communications for the services delivery relationship with assigned clients
  • Ensure success of key customer engagements by communicating effectively with engagement team members, MongoDB leadership and MongoDB and customer stakeholders on status of key issues, risks, and project goals and objectives
  • Lead internal and customer meetings with thorough documentation and rigorous follow-up
  • Manage customer and project documentation, communications, meetings and required meeting follow-ups
  • Track metrics around infrastructure performance and service requests
  • Continually seek to improve
  • Prepare and present service reports to clients
  • Create, implement and track relationship roadmaps
  • Help create and execute on the overall vision for service delivery and client satisfaction
  • Determine areas for process improvements within both the client and MongoDB
  • Work with key stakeholders to implement and document
Desired Qualifications
  • Prior exposure to database, cloud and infrastructure technology is a plus
MongoDB

1,001-5,000 employees

Modern, general-purpose database platform
Company Overview
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data
Benefits
  • Family Support Programs
  • Flexible PTO
  • Fertility and Adoption Assistance
  • Employee Affinity Groups
  • Transgender Benefits and Support
  • Mental Health
  • Wellness Events and Programs
  • Global Mobility
Company Values
  • Think Big, Go Far
  • Make It Matter
  • Build Together
  • Embrace the Power of Difference
  • Be Intellectually Honest
  • Own What You Do