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Credit and Collections Manager
Posted on 8/17/2022
Austin, TX, USA
Experience Level
Desired Skills
  • Bachelor's or higher degree in Accounting/Finance is required
  • A minimum of 10 years' experience in credit and collection, billing, and receivable procedures
  • Proven ability and understanding of effective collection techniques and credit risk analysis
  • Ability to provide leadership, guidance, motivating and development of staff
  • Proficient in Microsoft Office 365
  • Knowledge and experience of ERP systems. Experience in NetSuite is highly desired
  • Excellent written and verbal communication skills
  • Independent self-starter is desired
  • Ability to handle multi-tasks, follow-up, prioritize, and meet deadlines
  • Perform credit evaluation on new customers and monitor existing customers adherence to payment terms and/or changes in financial stability and re-evaluate credit terms accordingly
  • Ability to organize data, perform independent analysis, and provide and present explanations/conclusions independently
  • Must have experience in Cash Applications in NetSuite
  • Manage the accounts receivable portfolio of assigned accounts
  • Monitor and review collector's efforts through reports and spreadsheets to ensure that individual and department goals are met
  • Communicates effectively and maintains a professional relationship with external and internal customers, acts as an escalation point within the team for critical issues
  • Collaborate with Sales to communicate problem accounts and effectively create plan to resolve
  • Provide regular and ad hoc reports and updates on collection risk and A/R aging. Ensure there is always a sufficient information flow among the appropriate stakeholders
  • Facilitate adherence to Sarbanes-Oxley for order-to-cash controls
  • Manages external and internal auditor relationships to facilitate completion of audit procedures in a timely and efficient manner
  • Actively participate in quarterly collections forecasts, working with senior management to ensure goal is met
  • Support the monthly and quarterly financial close by providing timely and accurate reporting and audit support
  • Assess risk and provide support for Allowance for Doubtful Accounts booking and Write-Off entries
  • Provide opportunities for process improvement, identify and set-up process/system controls to sustain implement changes and solutions
  • Support ongoing projects and other duties as assigned
Coupa Software

1,001-5,000 employees

Business spend management
Company Overview
Coupa wants to transform the way that businesses manage their spend.
  • Insurance Package
  • Family Support
  • Legal Assistance
  • Student Loan Assistance
  • Employee Assistance
  • Discounts
Company Values
  • ENSURE CUSTOMER SUCCESS: Obsessive and unwavering commitment to making customers successful.
  • FOCUS ON RESULTS: Relentless focus on delivering results through innovation and a bias for action.
  • STRIVE FOR EXCELLENCE: Commitment to a collaborative environment infused with professionalism, integrity, passion and accountability.