Sales & Account Management (1)

Overview

Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we expand into the Charleston market, The Outside Salesperson will work with clients to provide successful customer experience. The Outside Salesperson will generate sales of all products. They will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events.

Reporting Structure

Reports to: General Manager – Charleston

Direct Reports: Sales Support

Key Responsibilities

Outside Customer Service Essential Functions & Responsibilities

Work with national account manager to address field issues to provide final solutions
Help communicate job readiness
Provide excellent sales support and customer experience to all accounts
Develop and maintain relationships with all accounts
Visit jobsites as needed to provide the required sales support
Communicate lead times and work with scheduling changes
Assist customers via email
Follow up phone calls to secure orders
Resolving customer issues
Follow up to ensure customer satisfaction

Retail Sales Essential Functions & Responsibilities

Work retail leads as provided, especially on fireplaces and surrounds
Provide excellent sales support and customer experience
Conduct sales presentation of products and services to customers
Visit jobsites as needed to provide the required sales support
Communicate lead times and work with scheduling changes
Assist customers via email
Collect deposits and balances before delivery
Follow up phone calls to secure orders
Resolving customer issues
Follow up to ensure customer satisfaction

Experience

3 - 5 years’ experience/hands-on knowledge within construction industry product sales
Self-motivated, driven to close sales
Ability to communicate at all levels, both inside and outside of the Company
Computer literate; working knowledge of MS Office
Must possess a valid driver’s license and good driving record

Skills and Experience

Strong communication and interpersonal skills with the ability to build lasting client relationships
Proven ability to generate leads, conduct prospecting activities, and close sales opportunities
Experience managing a sales pipeline and meeting/exceeding sales goals or quotas
Solid negotiation and presentation skills; comfortable with face-to-face meetings and product demonstrations
Self-motivated with excellent time management and organizational skills
Proficiency with CRM software (Salesforce, HubSpot, or similar) and Microsoft Office/Google Suite
Ability to work independently while collaborating effectively with internal teams
Willingness to travel within assigned territory as needed

BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance

EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at [email protected].

Outside Sales Associate

Construction Resources

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