1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for
financial clearance of scheduled patient accounts.
2. Contacts patients’ families or physicians’ offices to obtain missing insurance information.
3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient
and referring physician in the event of failed eligibility.
4. Collaborates with scheduling departments to identify add-on patients.
5. Obtains necessary authorizations, pre-certifications, and referrals.
6. Notifies patients of liabilities and collects funds.
7. Maintains appropriate records, files, and accurate documentation in the system of record.
8. Adheres to University and unit-level policies and procedures and safeguards University assets.