Part-Time
Social Media Contractor
Posted on 8/22/2026
AlertMedia
501-1,000 employees
Mass notification platform for emergency communications
Compensation Overview
$25/hr
No H1B Sponsorship
Austin, TX, USA
Hybrid
Two days on-site per week required.
 Social Media (1) |
|---|
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- Strong understanding of social media channel best practices, especially for LinkedIn.
- Experience creating social graphics in Canva.
- Experience editing short-form video content.
- Strong copywriting, copyediting, and proofreading skills.
- Experience using social publishing platforms; Sprout Social is preferred.
- Strong attention to detail and organizational skills.
- Strong communication and collaboration skills.
- Create social-first graphics and visual assets in Canva for LinkedIn, Instagram, Facebook, TikTok, YouTube, and other priority channels.
- Repurpose blogs, webinars, reports, customer stories, podcasts, newsletters, and other marketing assets into social content.
- Write first drafts of captions and adapt content for each platform following established brand guidelines.
- Edit short-form videos using Canva, Pictory AI, or similar tools.
- Produce recurring timely news and event content.
- Support evergreen content series.
- Build, schedule, and publish content across LinkedIn, Instagram, Facebook, X, YouTube, TikTok, and other priority platforms.
- Format content natively for each platform.
- Quality-assure copy, links, UTMs, hashtags, mentions, accessibility, and creative assets before publishing.
- Maintain the social media calendar and update it as priorities shift.
- Maintain Linktree and other supporting social properties.
- Organize creative assets, templates, and content libraries.
- Pull social performance metrics across platforms.
- Prepare reports and summaries for review.
- Monitor comments, direct messages, and notifications across brand channels.
- Respond using approved messaging guidelines.
- Escalate customer issues or sensitive conversations when appropriate.
- Maintain inbox hygiene and support timely community engagement.
- Identify relevant online discussions and communities for potential engagement opportunities.
- Research audience questions, activity, and high-interest topics.
- Experience using Sprout Social.
AlertMedia provides a mass notification system to help organizations communicate with employees during emergencies or critical events. The platform supports two-way communication so people can respond and share their status, and it sends alerts through multiple channels—text, email, voice calls, and a mobile app—to reach everyone even if some methods fail. It serves industries like healthcare, education, and transportation and is sold as a subscription based on the number of users. Compared with competitors, its key differences are the built-in two-way communication, multi-channel delivery, and focus on incident management and business continuity. The goal is to help organizations quickly and reliably inform staff, confirm statuses, and coordinate responses during severe weather, security threats, or operational disruptions.
Company Size
501-1,000
Company Stage
Series C
Total Funding
$57.1M
Headquarters
Austin, Texas
Founded
2013
Get referred to AlertMedia
See people who can refer or advise you
Simplify's Take
What believers are saying
- May 2026 executive promotions signal deeper investment and internal alignment around AI-led growth.
- Healix partnership strengthens travel-risk workflows for global enterprises and shortens response time.
- July 2026 analytics launch helps security teams prove ROI, supporting upsells and renewals.
What critics are saying
- Microsoft, Everbridge, and incident-response suites compress AlertMedia's emergency-notification moat in 2026.
- AI features need constant trust; one false alert can damage renewals and brand credibility.
- A platform outage during hurricanes or attacks would instantly test credibility with 3,500 customers.
What makes AlertMedia unique
- March 2026 Healix integration bundles threat detection, escalation, and response in one workflow.
- May 2026 leadership overhaul put AI strategy under President Alex Vaccaro and Chief AI Officer Eric Curwin.
- July 2026 Social Intelligence expands OSINT coverage and threat-management workflows for security teams.
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Benefits
Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%LeanDNA appoints vice presidents in customer success push. Wed, 5th Aug 2026 (Yesterday) LeanDNA has appointed Lindsey Brown Vice President of Customer Success and promoted Daniel Taylor to Vice President of Solutions & Services, expanding its customer-facing leadership team. Brown joins from Zello, where she served as vice president of customer success, and previously held customer success leadership roles at AlertMedia. At LeanDNA, she will lead the global customer success organisation. Taylor, who has been with the company for 12 years, will take on a newly created role that combines solutioning, customer education, and professional services. He previously helped build LeanDNA's global customer success operations. The appointments come as LeanDNA continues to add senior leaders during a period of growth. In 2025, it secured a strategic growth investment from Accel-KKR and was named to the Inc. 5000 list of the fastest-growing private companies in the US for a fourth consecutive year. Over the past two years, the company has also added leaders across engineering and product, alongside the appointment of Andy Ellenthal as chief executive officer. Customer roles Brown brings more than a decade of customer success leadership experience. Based in Austin, she will work with manufacturers as LeanDNA expands its customer organisation. Ellenthal said the appointments reflect a broader shift in how LeanDNA supports customers. "Lindsey joins us at a pivotal moment of growth. Her track record of building customer-obsessed teams and delivering meaningful outcomes is exactly what our customers deserve as we scale. At the same time, Daniel's move into Solutions & Services reflects the natural evolution of how we show up for the manufacturers we serve. Together, these leaders position us to help customers realize value faster than ever," said Andy Ellenthal, chief executive officer of LeanDNA. Brown said the role aligns with her focus on customer results. "Every experience in my career has reinforced my passion for helping customers achieve meaningful outcomes and building teams that make a lasting impact. I'm energized to partner with the talented team at LeanDNA as we continue helping manufacturers optimize their supply chains and drive business results. This is a customer-focused, innovative organization, and I couldn't be more excited for what's ahead," Brown said. Expanded remit Taylor's new position formalises a broader remit across services and education as LeanDNA looks to align its advisory and delivery functions. In 2025, Supply & Demand Chain Executive recognised him as a "Pros to Know" honoree for his leadership in customer success operations. The combined structure is intended to shorten the time it takes customers to see returns from LeanDNA's software and services. The company sells supply chain execution software to discrete manufacturers, with a focus on factory-first supply planning and inventory optimisation. Taylor said the new structure reflects how LeanDNA is evolving its customer support model. "We're building an organization designed to help customers realize value faster and turn our collective expertise into a real competitive advantage. Winning in any complex enterprise environment is a team sport, and we have a phenomenal team that I'm excited to keep building. This newly created role is a natural progression of how we show up for our customers," Taylor said. LeanDNA helps manufacturers manage materials visibility, supplier collaboration, and inventory decisions. Its APEX platform is designed to give supply chain teams a clearer view of current and incoming materials and support action based on inventory needs. For LeanDNA, the leadership changes also signal a continued emphasis on post-sale relationships at a time when software companies face pressure to retain customers and demonstrate measurable returns. Bringing in a senior customer success executive from outside the business while elevating a long-serving internal leader suggests a dual approach of adding external experience and preserving operational continuity. That continuity rests in part with Taylor, whose tenure stretches back to the company's early years. Brown, meanwhile, brings experience from software companies that built customer success functions during periods of expansion. LeanDNA operates in a market where manufacturers are trying to improve delivery performance while managing working capital and inventory levels. That increases demand for software vendors that can not only sell tools, but also help customers use them effectively across procurement, planning, and supplier teams.
AlertMedia appoints first president, chief AI officer. The risk intelligence company has made four new appointments to its executive leadership team. Published on May. 21, 2026 Rose Velazquez | May 21, 2026 Enterprise risk intelligence and response company AlertMedia announced the appointment of its first president and its first chief AI officer. Alex Vaccaro, who previously served as the company's chief marketing officer, will take on the role of president, while Eric Curwin, formerly VP of data and AI, will serve as chief AI officer. In her new role as president, Vaccaro will still support marketing and revenue operations and maintain responsibility for AI strategy. Curwin will work closely with Vacarro to set the architectural standards and security governance for AI systems across AlertMedia's platform and partner with internal organizations to fuel AI adoption. "AlertMedia exists to help organizations keep their people safe. Every investment we make in our platform and across our organization is in service of that mission," Vaccaro said in a statement. "Over the past year, we've introduced three new products, including real-time, AI-powered early risk signals as well as unique, agentic capabilities designed to help organizations identify and monitor acute threats to their executives and brands. I'm energized to continue accelerating the rate at which we bring new capabilities to market and ensuring they translate to real impact for the thousands of organizations that rely on us." Alongside the appointments of Vacarro and Curwin, AlertMedia announced the promotions of Stuart Gray and John Yarbrough to its executive leadership team as chief customer officer and chief marketing officer, respectively.
AlertMedia appoints first President and Chief AI Officer to support continued growth and innovation. Alex Vaccaro promoted to President as AlertMedia expands its executive team to match accelerating AI momentum and customer growth. May 20, 2026 Prev Next 1 of 43,123 AlertMedia, the leading provider of risk intelligence and response solutions, announced four executive leadership promotions. Alex Vaccaro, formerly Chief Marketing Officer, has been named the company's first President, reporting to CEO Christopher Kenessey. As President, Vaccaro will lead strategic initiatives, including AlertMedia's AI strategy, as the company continues releasing AI native products and embedding AI across its platform and operations. The company also appointed Eric Curwin as the company's first Chief AI Officer, where he will work closely with Vaccaro on AI strategy and lead AI design and development across the platform and business. Additionally, Stuart Gray has been promoted to Chief Customer Officer and John Yarbrough to Chief Marketing Officer, with both joining the executive leadership team. The expansion of AlertMedia's leadership team positions the company to continue accelerating its pace of innovation as it brings new offerings to market. "These leaders have built the foundation for AlertMedia's next chapter, and their promotions reflect both individual impact and the strategic priorities that will define the company's future," said Christopher Kenessey, CEO at AlertMedia. "As we continue investing aggressively in new capabilities designed to mitigate organizational risks, deepen our partnership with more than 3,500 customers who trust us to support mission-critical workflows, and expand our global footprint, Alex, Eric, Stuart, and John are the right leaders to help execute and achieve our long-term vision." Today's enterprise risk environment is driven by escalating geopolitical instability, intensifying weather events, and the growing operational complexity of global, distributed workforces. Simultaneously, AI provides organizations with opportunities to transform how they detect threats, communicate with employees, and coordinate incident response efforts with greater speed and accuracy. AlertMedia's Risk Intelligence and Response platform helps organizations navigate this increasingly volatile threat environment by bringing the entire risk management lifecycle into a single, unified operating system purpose-built for security and resilience teams. Since 2020, AlertMedia has embedded AI across its platform, pioneering the first AI-powered assistant in its category and in 2025 launching AI-native, agentic capabilities - including Real-Time Signals and Social Intelligence - that help organizations detect early risk signals across the digital landscape. AlertMedia's leadership team additions position the company to continue accelerating its pace of innovation as it brings new offerings to market that help customers reduce alerting noise, speed time-to-detection, and reach affected employees faster during time-sensitive incidents. Promotions announced: * Alex Vaccaro, President. Vaccaro joined AlertMedia eight years ago, most recently serving as Chief Marketing Officer. She has been a principal architect of the go-to-market strategy that grew the company from an early-stage startup into a market leader with well over $100 million in ARR serving more than 3,500 organizations across 150+ countries. In her expanded role as President, Vaccaro will continue to support Marketing and Revenue Operations while taking on broader responsibility for AI strategy and company-wide strategic initiatives. * Eric Curwin, Chief AI Officer. Formerly VP of Data & AI, Curwin's appointment as AlertMedia's first Chief AI Officer marks a significant step in the company's commitment to AI innovation across both its product portfolio and its internal operations. As Chief AI Officer, Curwin will set the architectural standards and security governance for AI systems across the platform, partner with product, engineering, and business function leaders to accelerate the responsible adoption of AI capabilities - spanning product AI, the enterprise data platform that supports advanced AI use cases, and AI-driven automation across the business. * Stuart Gray, Chief Customer Officer. Formerly SVP of Customer Experience, Gray will lead AlertMedia's global customer organization, spanning Customer Success, Customer Support, and Renewals, with responsibility for ensuring customers realize the full value of the AlertMedia platform across every stage of their lifecycle. * John Yarbrough, Chief Marketing Officer. Formerly SVP of Corporate Marketing, Yarbrough will lead AlertMedia's global marketing organization, spanning brand, demand generation, content, creative, web, communications, and product marketing, with responsibility for fueling continued growth both domestically and internationally. "AlertMedia exists to help organizations keep their people safe. Every investment we make in our platform and across our organization is in service of that mission," said Vaccaro. "Over the past year, we've introduced three new products, including real-time, AI-powered early risk signals as well as unique, agentic capabilities designed to help organizations identify and monitor acute threats to their executives and brands. I'm energized to continue accelerating the rate at which we bring new capabilities to market and ensuring they translate to real impact for the thousands of organizations that rely on us."
AlertMedia partners with Healix to deliver end-to-end global travel risk management solution. 23 Marzo 2026 Healix's medical, travel, and security response services are now accessible from AlertMedia's platform, giving organizations a single, clear path from threat detection to resolution. AUSTIN, Texas & LONDON-(BUSINESS WIRE)-AlertMedia, a leading provider of risk intelligence and response solutions, today announced it has selected Healix as its global travel assistance partner. The partnership incorporates direct access to Healix's medical, travel, and security response services within the AlertMedia platform, creating a single path from alert to action when travelers need help. Through the partnership, AlertMedia customers can benefit from a fully connected travel risk and response solution that empowers organizations to identify, assess, and respond to threats impacting their global workforces faster and more effectively. "Organizations are facing an increasingly complex risk landscape. Protecting a global workforce requires around-the-clock visibility as well as the ability to respond at a moment's notice to support those in need," said Christopher Kenessey, CEO at AlertMedia. "By combining our unified risk intelligence and response platform with Healix's deep operational response expertise, we're giving customers the confidence that when a crisis happens, they'll know exactly what to do and who's handling it." Today's travel risk landscape is marked by increased geopolitical instability, health-related concerns, and disruptions that can escalate quickly. When travelers experience emergencies or are impacted by local threats, security and risk teams are often forced to navigate multiple providers to adequately assess the situation and deploy assistance where it's needed. The AlertMedia-Healix partnership addresses this gap. AlertMedia gives organizations the ability to identify early threat warnings, gain real-time risk intelligence, and communicate directly with impacted individuals. Healix works as the embedded assistance partner, providing 24/7 coordinated medical and security responses when a threat becomes an incident. By streamlining workflows, the partnership removes the delay between identifying a credible threat and getting help to the impacted traveler. Customers of this partnership will have one contract, one billing procedure, and one path to follow for incident resolution, all within AlertMedia's easy-to-use platform. This single pane of glass enables organizations to provide their traveling employees with immediate, coordinated assistance during time-sensitive events - such as medical emergencies, natural disasters, and security incidents - any time and everywhere they travel. "Healix and AlertMedia are both deeply committed to supporting our customers' efforts to protect their people, no matter where they are, which made this a natural partnership," said James Henderson, CEO of Healix. "AlertMedia provides the platform for risk intelligence, communication, and coordination, while Healix delivers the on-the-ground medical and security response. Together, we give organizations one view of traveler risk, one clear path to help, and one accountable response when on-the-ground support is required." Key benefits of the AlertMedia-Healix partnership include: * One Platform, One Path to Help: A single view of traveler risk and seamless escalation to expert assistance within AlertMedia's platform. * Coordinated, Human-Led Response: One-step access to Healix's 24/7 global operations center staffed by coordinators, clinical teams, and security specialists. * Customizable Support: Services that include advice, referrals, case management, evacuation, repatriation, and more. * Streamlined Procurement, Single Contract: Simplifying vendor management with one agreement, unified billing, and a faster path to deployment. * Faster Time to Resolution: Eliminate vendor handoffs with a streamlined workflow, from risk detection to incident resolution. About AlertMedia AlertMedia's award-winning Risk Intelligence and Response platform helps organizations identify, assess, and respond to threats impacting their people, operations, and brand. By bringing together real-time threat intelligence, emergency communication, and response workflows into a single, unified system, AlertMedia enables teams to quickly understand what's happening, evaluate impacts, and coordinate their response with confidence. AlertMedia is trusted by thousands of organizations - from small businesses to Fortune 500 enterprises, including DHL, JetBlue, and Walmart - across more than 150 countries. Learn more at www.alertmedia.com. About Healix Healix International provides risk management and healthcare services to clients who want control over their health, travel and risk provision. Driven by the mission to safeguard people's health and wellbeing in every corner of the world, Healix works with governments, NGOs, international corporations, major insurers, and more. Our highly qualified team of global specialists provides a proactive, customised approach to mitigating risk, ensuring the safety of your people and resilience of your operations. For more information, visit www.healix.com. AlertMedia Katie Goan, Director of Communications [email protected]
AlertMedia, a risk intelligence and response solutions provider, has partnered with Healix to deliver integrated global travel risk management services. The partnership embeds Healix's medical, travel and security response capabilities directly within AlertMedia's platform, creating a unified pathway from threat detection to incident resolution. The collaboration addresses gaps in traditional travel risk management, where security teams often juggle multiple providers during emergencies. AlertMedia provides real-time threat intelligence and communication tools, whilst Healix delivers 24/7 on-the-ground medical and security responses. Customers benefit from a single contract, unified billing and streamlined workflows for handling medical emergencies, natural disasters and security incidents affecting travelling employees. The partnership aims to reduce response times by eliminating vendor handoffs and providing coordinated, human-led assistance through one platform.