Full-Time

Senior Fullstack Engineer

Mico

Mico

AI-driven personalized customer engagement platform

No salary listed

Bengaluru, Karnataka, India

Hybrid

Hybrid work model; on-site in Bangalore, India as needed.

Category
Software Engineering (1)
Required Skills
React.js
Nest.js
SQL
TypeScript
AWS

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Requirements
  • 6+ years of working experience in system development or equivalent, including 2+ years as a senior-level engineer leading development through technical decision-making
  • Ability to complete the entire cycle from specification development to release independently, with technical skills for verification (e.g., prototyping)
  • Proficient in implementing code with high quality, and testing code to improve quality
  • Capable of designing and building comprehensive architectures that account for performance, scalability, security, operations, and cost
  • Strong hands-on experience with TypeScript and NestJS on the backend, and TypeScript and React on the frontend
  • Experience in designing and operating on AWS
  • Applies software design principles (e.g., SOLID) to produce maintainable, extensible code
  • Effective use of AI engineering tools with a focus on clear prompting, the right context, and critically reviewing AI output
  • Awareness of AI failure modes, with discipline to verify, test, and take full ownership of AI-generated work
Responsibilities
  • Design and build the architecture of front-end and back-end systems, balancing performance, scalability, security, operations, reliability, fault tolerance, and cost with an eye on medium- to long-term business strategy
  • Design, implement, mentor on, and review production backend code using TypeScript, NestJS, and an ORM, maintaining high code quality standards
  • Design front-end code using TypeScript and React, and implement production code and automated tests
  • Design, implement, and optimize databases, developing efficient database control (SQL, etc.) that balances load, performance, and flexibility
  • Design and improve architecture and operations on AWS, building systems that scale to handle large data volumes and high traffic
  • Provide technical guidance to team members, support problem-solving, and determine the technical direction of projects
  • Identify code-quality issues and technical debt in your area of ownership, propose and implement improvements, escalating when a concern should take priority over the delivery timeline
  • Use AI coding tools to enhance design, implementation, testing, review, and documentation while owning the correctness, security, and maintainability of everything that ships
  • Work within the team's established development process (Scrum/Kanban), monitor project progress against schedule, and collaborate with stakeholders to ensure delivery meets requirements
  • Identify team- and system-level friction and drive improvements, contributing to shared engineering standards and practices
  • Create and maintain documentation for system design, architecture, and code

Mico uses AI to boost how businesses talk to customers. It provides AI automated call services and 1-to-1 chat tools that create personalized, human-like voice interactions to improve sales and customer service. The system works by delivering automated conversations through calls and chats, adapting messages to each customer, and being offered as a subscription with options for customized solutions. Compared to competitors, Mico emphasizes natural, personalized engagement that can outperform traditional human interactions and focuses on building long-lasting trust through sustainable communication strategies. The company aims to empower brands by using advanced technology to solve customer challenges and achieve strong results.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 inbound AI calling expands Mico Voice AI into larger service budgets.
  • July 2026 RPM integration automates immediate recruiting calls, boosting conversion for staffing clients.
  • Total funding reached 6.3 billion yen, supporting product expansion and partner sales.

What critics are saying

  • LINE Yahoo policy changes can choke BizClo distribution and revenue in 2026.
  • Microsoft's October 2025 Mico chatbot brand creates search confusion and customer acquisition drag.
  • Free-trial pricing and connection-based billing compress margins if usage growth stalls.

What makes Mico unique

  • June 2026 AI Voice adds inbound and outbound calling across sales and support.
  • May 2026 LINE Yahoo Premier Partner status gives Mico privileged distribution inside LINE.
  • Mico bundles Engage AI, BizClo, SMS/RCS, and Voice AI into one stack.

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Benefits

Remote Work Options

Hybrid Work Options

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Wellness Program

Mental Health Support

Gym Membership

Conference Attendance Budget

Professional Development Budget

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Caregiver Support

Adoption Assistance

Parental Leave

Paid Sick Leave

Paid Holidays

Relocation Assistance

Meal Benefits

Educational Reimbursement

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Employee Discounts

Legal Services

Network/Onsite Benefit

Volunteer Time Off