Digital Director

Job Family:

Technology Consulting

Travel Required:

Up to 25%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
 

Guidehouse is seeking a highly motivated and talented leader to be part of a team delivering large scale Information Technology (IT) transformation projects for Financial Services public sector, focusing on the IRS account. We are looking for an experienced professional who has a deep understanding of the IRS technology ecosystem, strong project management experience, significant technical writing skills, IT and digital transformation knowledge, and a passion for problem-solving, business development and service delivery.

Our Digital Financial Services team members help our clients improve business value through optimizing the efficiency and effectiveness of their IT capabilities. This high performing group plays a critical role in multi-disciplinary teams. We enable our clients to understand, plan for, and realize strategic opportunities presented by information technology through a collection of capabilities such as Enterprise IT Management, Mission Enablement, IT Transformation, and IT organization optimization. On this team, you will focus on the “business” aspects of IT transformation, including but not limited to strategy, organizational change management; project, program, and portfolio management; communications and training; process mapping; and governance.

In this role at Guidehouse, you will play a crucial role in steering the strategic direction and operational efficiency of technology services within the financial sector, IRS Account. This includes:

• Proactively designing and presenting client solutions relevant to the current goals and priorities of the IRS.
• Proactively leading the practice by driving the development of new business in the market, and providing technical advice across disciplines
• Joining an existing team applying deep industry expertise in the following service areas: Cloud, System Modernization, Low code / no code platforms, Data management, Operational strategy and effectiveness, and Managed Services
• Building strong networks within the firm to spot and capitalize on opportunities to get involved in projects that others are leading across several different business units and sectors 
• Identifying and discussing key issues with our clients to identify potential opportunities 
• Shaping and delivering various projects that exceed the expectations of our clients and our own assignment quality criteria 
• Managing and delivering large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team 
• Managing engagement financials 
• Helping to grow and develop our team through hands on training and coaching

What You Will Need:

• BA/BS degree in engineering, computer science, finance, banking, or a related field
• Minimum of 10 years of designing, implementing, and supporting complex business processes in multiple technology environments, preferably for the IRS.
• Minimum of 10 years designing, building, testing, and deploying the technical components required for successful technology solutions preferably for the IRS
• Minimum of 10 years of business process re-engineering experience in support of multiple technology solutions preferably for the IRS
• Minimum of 10 years of designing, implementing, and supporting the modernization of legacy systems across multiple technology environments within a public sector agency or division preferably for the IRS
• Minimum of 7 years of experience leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation 
• Minimum of 7 years of experience leading the full sales cycle related to technology services and related consulting services including opportunity identification/qualification, relationship development, opportunity shaping and leading development of solicitation (RFP) response 
• High energy, persuasive, and someone who leads by example
• Ability to thrive in a fast-paced challenging environment
• Proven leader who can work directly with client senior management and lead Guidehouse colleagues
• Manages the planning, organizing and delivery of tasks and projects, overseeing independent analyses and ensuring the quality of client deliverables  
• Aptitude for networking and sales
• Excellent verbal and written communication skills
• Creative problem-solving ability and a collaborative, consultancy mindset
• Relationship-oriented with the ability to thrive in an organization where team-building and authentic relationships are vital
• Demonstrated the ability to identify and address client needs; develop and sustain deep client relationships using networking, negotiation, and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials including product demonstrations and technical whitepapers 
• Demonstrated the ability to define project resource requirements, project workflow, budgets, billing, and collection
• Experience as a team leader to generate a vision, establish direction, and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation's
• Researches problems and issues while developing and offering effective solutions for clients and developing strategy 
• Participates in various phases of business development opportunities and engagements, from pre-sale and initial scoping through final delivery and signoff 
• Writes, communicates, facilitates, and presents cogently to and for all levels of industry audiences including clients and internal staff and management 
• Per contractual requirements, US Citizenship is a requirement for this role

What Would Be Nice To Have:

• MBA desired
• Demonstrates knowledge with a proven record of success directing efforts in leading teams and managing engagements with functional knowledge of financial services and technology solutions for IRS engagements.
• ·Demonstrates proven intimate knowledge and success with leading teams to generate a vision,  establish direction and motivate team members, as well as create an atmosphere of trust, leverage diverse views, coach staff, to encourage improvement and innovation 
• Demonstrates proven intimate knowledge of the common issues facing Guidehouse's clients of all Industries and Sectors, including clients in the Federal and State and Local governments 
• Consults, designs, implements, and contributes on industry applications for financial institutions 
• Assists clients in the implementation and support of technical solutions and improving business processes 
• Understands various application based solutions in one or more specific modules, as well as the common industry issues facing clients 
• Designs, builds, tests, and deploys technical solutions across various applications 
• Assists with technical efforts that involve the development, design, implementation, and support of business processes 

The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.