POSITION OVERVIEW:

The Red Sox Security Department is seeking candidates to work in a security screener role for Red Sox home games and other park-wide special events (concerts, football, , hockey, etc). For Red Sox home games, this is a shorter shift (~3 hours) until the entry gates close. To supplement these shorter shifts, Security Screeners get priority on extra hours working Fenway Park Events and daily security shifts. The shorter game shifts make this an ideal job for local college students.

RESPONSIBILITIES:

Ensure the safety and security of all people entering the premises
Screen all guests with the use of metal detection in compliance with MLB and Red Sox policies
Thoroughly search all bags or parcels entering the premises
Ensure proper access control into the stadium by checking all credentials
Provide excellent customer service by interacting with fans and guests in a friendly, polite manner.
Be observant and proactive to identify disruptive behavior or violations of the alcohol management policy
Document all incidents and obtain witness information when necessary
Respond to emergencies to provide any assistance necessary to employees or guests
Comply with all MLB and Red Sox policies, as well as city, state, and federal laws

CHARACTERISITICS / QUALIFICATIONS:

Prior customer service experience required
Prior security experience preferred but not necessary. Training provided.
Must be available for at least 65 out of 81 Red Sox home games and 80% of concerts. Standard report time is two hours before first pitch.
Willingness to work weekends and holidays
Strong interpersonal and communication skills
Must be at least 18 years of age

In addition to joining our team, employees have the opportunity to join Employee Resources Groups here at Fenway Park. Employee Resource Groups (ERGs) are groups of employees of shared identities or characteristics. The groups are designed to increase employee engagement for their members and build connections across the organization to represent the group’s voice in business-related decisions including but not limited to employee perks and benefits, policy development and implementation, and heritage month celebrations.

Employee Resource Groups (ERGs) at the Boston Red Sox and FSM are voluntary, employee-led, identity or experience-based groups that help build our community, provide support, voice concerns, contribute to the personal and professional development of all employees, and cultivate an inclusive and affirming community that promotes belonging for every employee.

Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.