Full-Time

Computer Operator III

Confirmed live in the last 24 hours

General Dynamics

General Dynamics

10,001+ employees

Aerospace and defense products and services

Cybersecurity
AI & Machine Learning
Aerospace
Defense

Compensation Overview

$23.34 - $31.58Hourly

Mid, Senior

No H1B Sponsorship

Dothan, AL, USA

US Citizenship Required

Category
IT Support
IT & Security
Requirements
  • Computer Hardware
  • Computer Systems
  • Technical Support
  • Troubleshooting
  • 3 + years of related experience
  • US Citizenship Required
  • Secret clearance
  • Associate’s degree or equivalent experience
  • ITIL: Foundation v4 or higher
  • Proven work experience as a Computer Operator
  • Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent
  • Ability to work under pressure and manage time efficiently
  • Computer literacy and attention to detail
  • Knowledge of Microsoft Office Suite
  • Excellent communications skills
Responsibilities
  • Provide Tier 2 IT support, to both classified and unclassified networks
  • Manage and resolve more complex incidents and service requests
  • Execute technical troubleshooting across various end-user devices
  • Install, troubleshoot, and repair computer systems, hardware, and computer peripherals
  • Resolve internal user problems and ensure correct operation of personal computers
  • Work with end-users of software and systems to provide technical support and assistance
  • Guide customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Install and train users on new hardware or software
  • Inform team members and managers of major problems or of customers’ recurring concerns
  • Elevate difficult cases that they cannot resolve to support technicians or a senior analyst
  • Prioritize a workload to ensure the most critical issues are resolved first
  • Document standard support procedures that co-workers may follow
  • Maintain parts inventory and log all service/repair activity
  • May perform system setups for new hires
Desired Qualifications
  • CCNA-Security
  • CySA+
  • GICSP
  • GSEC
  • Security+ CE
  • CND

General Dynamics operates in the aerospace and defense sector, providing essential products and services for national and global security through four main divisions: Aerospace, Marine Systems, Combat Systems, and Technologies. The Aerospace division manufactures high-performance business jets, while Marine Systems focuses on advanced naval vessels. Combat Systems produces land and amphibious combat vehicles and weapons, and Technologies offers IT services and cybersecurity solutions. The company stands out by integrating artificial intelligence and autonomous systems into its offerings, aiming to lead in defense technology evolution.

Company Stage

IPO

Total Funding

$29.2M

Headquarters

Reston, Virginia

Founded

1952

Simplify Jobs

Simplify's Take

What believers are saying

  • U.S. Space Force's $10M funding boosts General Dynamics' space-based defense capabilities.
  • GDIT's $5.6B Air Force contract enhances secure global information sharing solutions.
  • Gulfstream's contract with U.S. Air Force indicates strong demand for aerospace services.

What critics are saying

  • Data breach exposes vulnerabilities in General Dynamics' cybersecurity measures.
  • Increased competition from Lockheed Martin and Northrop Grumman in defense spending.
  • Reliance on antimony poses supply chain risks amid geopolitical tensions.

What makes General Dynamics unique

  • General Dynamics excels in integrating AI and autonomous systems into defense products.
  • The company offers a diverse portfolio across aerospace, marine, combat, and technology sectors.
  • Gulfstream jets set industry standards for performance and luxury in business aviation.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Flexible Work Hours

Professional Development Budget