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Full-Time

Claims Manager

Process and Strategy

Confirmed live in the last 24 hours

Uber

Uber

10,001+ employees

Rides, deliveries, and freight services platform

Food & Agriculture
Data & Analytics
Automotive & Transportation
Consumer Software
Crypto & Web3
Consumer Goods

Compensation Overview

$114k - $157.5kAnnually

+ Bonus + Equity Award

Senior

Chicago, IL, USA + 2 more

More locations: New York, NY, USA | Phoenix, AZ, USA

Hybrid work model: 3 days in office one week, 2 days in office the following week.

Category
Management Consulting
Consulting
Required Skills
Management
Data Analysis
Requirements
  • Minimum of 5 years experience in commercial auto claim handling with experience handling bodily injury claims, including high policy limits and complex coverage issues
  • Proven experience in managing litigation related to commercial Auto claims
  • A minimum of 3 years of frontline leadership experience in bodily injury, specifically managing UM/UIM claims for a commercial auto team, with at least 2 years leading leaders within a commercial auto team in a third-party administrator or insurance carrier setting.
  • Experience managing claims processes
Responsibilities
  • Provide expert consultation to external insurance partners on the best practices for commercial auto claims handling with a focus on bodily injury claims.
  • Develop and implement preferred process for claims management, ensuring alignment with industry standards and Uber needs.
  • Design and execute strategic plans to enhance claims operations, utilizing data-driven insights and claims management behavioral expertise.
  • Advise on the resolution of complex coverage issues and litigation management, helping clients navigate and mitigate risks.
  • Use data analytics to identify trends, inform recommendations and implement solutions that improve claims outcomes.
  • Document processes and provide training to claim handling partner teams, ensuring successful adoption and adherence to new procedures.
  • Collaborate with external insurance partner stakeholders to understand Uber needs, tailor solutions, and maintain retention of talent through satisfaction with consulting services as well as improved results. Collaborate with internal stakeholders including Legal, First Notice of Loss experience, Risk and Safety teams.

At Uber, employees are at the forefront of redefining mobility and logistics services, working with cutting-edge technology to streamline the transportation of both people and goods. This company fosters a dynamic work environment that supports flexible earning opportunities and continuous innovation in essential services. The commitment to constantly reimagine and reinvent its services makes it a leader in the industry, providing an invigorating setting for professionals who thrive in fast-paced and evolving workspaces.

Company Stage

IPO

Total Funding

$24.8B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

13%

2 year growth

28%
Simplify Jobs

Simplify's Take

What believers are saying

  • Uber's innovative travel products, such as Uber Yacht and Uber Cruise, cater to high-end tourists, potentially increasing revenue and brand prestige.
  • The settlement in Massachusetts could serve as a model for similar agreements globally, enhancing driver satisfaction and retention.
  • Uber's 'One Less Car' initiative could attract environmentally conscious consumers, boosting its reputation and user base.

What critics are saying

  • The high cost of settlements and compliance with new regulations could strain Uber's financial resources.
  • Expanding into new services like boat rides may divert focus and resources from its core ride-hailing business.

What makes Uber unique

  • Uber's expansion into boat services in European tourist destinations like Ibiza, Venice, and Greece sets it apart from traditional ride-hailing competitors.
  • The company's strategic push to become a super app, offering comprehensive travel booking options, differentiates it from other ride-hailing services.
  • Uber's settlement with Massachusetts, which includes guaranteed minimum pay and benefits for drivers, positions it as a leader in driver welfare compared to other gig economy companies.