The work you will do:

• Liaisons with appropriate staff to ensure every patient and family member (if applicable) receives comprehensive information on specific modality advantages and disadvantages, hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation  and conservative care, as well as education on hemodialysis access types with focus on the health and safety benefits of AV Fistula or AV-Graft compared to central venous catheters.
• Organizes the Nephrology Practice late stage CKD patient population with regard to CKD education, including modality selection, permanent access placement and maintenance and a stable transition to RRT.
• Utilizes appropriate EHR, to develop and maintain a HIPAA compliant database of information about late stage CKD patients in the program providing reports and analyses, identifying trends, anomalies and areas of concern. Participates in the interpretation of summary clinical data and its use in improving late stage CKD care processes.
• Participates in the complex decision-making of modality selection and the creation and maintenance of a permanent dialysis access for patients starting RRT.
• Assesses patients’ knowledge of late stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the steps to manage health issues during the transition to RRT.
• Provides support, guidance and coordination of care for patients seeking conservative care or palliative care.

The skills and qualifications you need:

• Bachelor’s Degree or an equivalent combination of education and experience
• 2 - 5 years’ previous experience in clinical patient care or case management required.
• Proficient with computers, Microsoft Office applications and Windows operating systems.
• A combination of hemodialysis, PD, transplantation, CKD education, case management and nutritional training highly valued.
• Renal transplant, dialysis, or CKD patient care preferred.
• Demonstrated knowledge of renal disease and renal transplant required.
• Excellent written and verbal communication skills- good presentation skills.
• Ability to communicate and maintain effective interpersonal relationships at various levels of the organization.
• Understanding of diabetes and cardiovascular disease process and current case management practices required.
• Good understanding of relationship between the dialysis providers and the physician practice.
• Ability to determine when coordination may be performed by telephone or written instruction and when approval by a higher level of authority such as a physician or other health care provider is required.
• Ability to travel with a valid driver’s license.
• Preferred experience in teaching/education and counseling in complex multi-site organization.
• Must be highly self-motivated, dependable and organized.