Reserve Engineer
On-site, Indianapolis, IN
Posted on 1/17/2023
Cobalt Robotics

201-500 employees

Indianapolis, IN, USA
Experience Level
Desired Skills
Customer Service
AI & Machine Learning
Mechanical Engineering
Customer Success & Support
  • You're excited about robotics, artificial intelligence, machine learning, and willing to learn
  • You're familiar with hardware assembly and disassembly.(Tool kit with basic hand tools will be provided)
  • You're Familiar with computer hardware and small electrical components(proprietary training will be provided)
  • You're an excellent communicator and comfortable collaborating and receiving instruction on platforms such as Slack, GoogleMeet/Hangout etc
  • You are available during days and times within Mon-Fri, 9a-5p. (Flex/Oncall schedule)
  • You're open to support jobs that may occur after hours(5pm-9am) and on weekends.(Flex/Oncall schedule)
  • You're presentable and comfortable speaking to clients from Fortune 100 & 500 companies
  • You love providing great customer service
  • Learn our robot hardware inside and out to be comfortable servicing and maintaining our machine. (we'll provide the paid training)
  • Communicate with both technical and non-technical teammates with field repairs and projects
  • Ensure hardware failures on our robots are addressed, and resolved within a safe and timely manner
  • Occasionally assist with field operation projects and new robot deployments
  • Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month(potentially more)
  • Reports to a Regional Project Manager for tasking and delegation
Desired Qualifications
  • Experience with robotics
  • Experience with computer hardware and electrical components
  • Experience working in a fast-paced startup environment
  • Military/First Responder
  • Associate degree or higher