Head of Real Estate Product Delivery

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Head of Real Estate Product Delivery will lead an organization that is responsible for organizing, prioritizing, optimizing, and maintaining capabilities for all Real Estate Lending products across multiple platforms.
Drives the delivery of real estate products through integration of the mortgage vendor and technology ecosystems, ensuring alignment with industry standards and emerging innovations.
Utilizes their deep knowledge of advancing trends, technologies, and regulatory changes in the real estate and mortgage industry to shape forward-looking strategies and solutions.

The Head of Real Estate Product Delivery leads an organization that is responsible for organizing, prioritizing, optimizing, and maintaining capabilities for all products across multiple platforms.

This includes performance management and continuous monitoring of operations, technology, and processes. Activity is aimed at accomplishing objectives such as enhancing revenue, improving quality and efficiency, effecting cost savings, integrating technology to advance technological development. This role leads a team of platform leaders, along with their agile product teams who are responsible for enabling business capabilities and prioritizing incoming demand for enhancements and investment while maintaining compliance and operability of those solutions. Their team drives large cross functional initiatives and partners with upstream and downstream product teams in the enterprise. This leader must have and maintain strong relationships with key industry leaders, vendors, and technology partners to influence product roadmaps and ensure best-in-class delivery

(Remote Work Opportunity)

Job Description 

The following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.   

• Drives the delivery through integration of vendor and technology ecosystems, ensuring alignment with industry standards and emerging innovations.
• Utilizes their deep knowledge of advancing trends, technologies, and regulatory changes to shape forward-looking strategies and solutions.
• Directs and prioritizes product delivery initiatives to deliver the highest business value, balancing short-term execution with long-term strategic growth.
• Owns Agile prioritization process for business strategy and partnership between business and technology to ensure strategic priorities are established and implemented to realize business value; Responsible for delivery of strategic initiatives within lending ecosystem including support for large cross functional business lead and investment projects and the program governance and coordination. 
• Partners closely with vendors and technology to ensure the strategies and needs of the business are defined, designed, and realized - inclusive of regulatory/compliance changes, risk remediation, technology maintenance, enhancements/automation, investment in new functionality for enterprise and business driven demands. 
• Leads end-to-end business eco system, including technology, operational and large-scale processes that effect product performance, operational risk and client satisfaction. 
• Drives operational excellence over Agile delivery model and continuous improvement as organization scales. 
• Manages and delivers system capabilities, through the business relationship with the vendors supporting technology. 
 

QUALIFICATIONS 

Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Bachelor’s degree or equivalent education and related experience.
2. 15+ years of mortgage or financial/lending related experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives. Minimum of 5 Years with Mortgage/Home Equity Experience

Preferred Qualifications: 
1. Professional designation or board engagement for industry related association.  Proven experience in industry forums with strong relationships.
2. Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization 
3.  Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills  
4.  Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently  
5.  Strong quantitative, governance, and analytical abilities  
6.  Ability to solve complex problems and drive structure through ambiguity 
7.  Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership 
8.  Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) 
9.  Project Management Professional (PMP) or other project management/Agile certification.
 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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