Contracts Processor

Job Description:

Responsibilities for the Contracts Processor   

• Process in all Service Change Forms, Statements of Work, Amendments, Vendor agreements and additional contract documents for Qualifacts Systems three platforms

• Develop/Route & process in Customer Amendments as required

• Responsible for reviewing / QA check of Salesforce dashboards to ensure contracts have been processed in and nothing remains outstanding

• Maintain Customer contract folders to ensure naming convention is aligned and all contracts are saved

• Provide Customer detailed supporting documentation to internal teams (e.g. copy of contract, usage report for InSync platform)

• Responsible for creating templates for New Logos and Renewals for other analysts

• Complete other duties and ad-hoc analysis as assigned

• Ability to cross-train to serve as backup for other functions within the group

Requirements of the Contracts Processor   

• Bachelor’s Degree and/or related work experience   

• 1-2 years previous related experience  

Knowledge, Skills, and Abilities  of the Contracts Processor

• Ability to work in fast paced environment and meet SLA deadlines

• Detail and process oriented with accuracy focus

• Customer first mindset and ability to Customer interface visually, verbally and written while adhering to Contracts Department Core Values

• Proficiency in MS Excel and Word

• Comfortable working in enterprise software, in this case Salesforce.com

• Ability to communicate clearly and efficiently to stakeholders in various departments

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.