Facebook pixel

Salesforce Administrator
Posted on 2/10/2023
San Francisco, CA, USA
Experience Level
Desired Skills
  • Manage all incoming inquiries from team members related to system issues
  • Escalate to management all unresolved issues, where appropriate
  • Understand how our Salesforce organization is structured
  • Be able to prepare reports for other teams
  • Support management of Salesforce roles and profiles
  • Be familiar with the tools that Business Systems manages, and be able to provision users
  • Provide feedback and direction to management regarding identified trends and knowledge gaps
  • Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing
  • Document processes, including error reports and changes to field history tables
  • Take on tickets to develop our Salesforce instance relevant to your skill level
  • Provide Salesforce training and end-user support
  • Have a deeper understanding of the administration of the tools Business Systems manages, including their purpose within Unison
  • 3-5 years experience as a Business Systems Administrator with at least 1 year of experience with Salesforce (preferably as an administrator or developer), or a Salesforce certification
  • Ability to read and understand languages such as Apex, Java, Javascript, SQL, HTML, and CSS
  • Experience with any of the following systems (preferred): 360SMS; Cirrus Insight; FormAssembly; Gearset; Gong; Nintex; Outreach; Provar; Skuid; and Talkdesk
  • Knowledge of real estate transactions and/or mortgage industry experience
  • Impeccable organization skills and multi-tasking abilities
  • Attentive to details, with ability to identify trends and patterns
  • Able to complete work independently and coordinate within the team
  • See The Long Now - We invest in your professional development through an in-house Learning and Development program providing paths for individual contributors and managers. We also provide external resources, giving each team member $2k annually for learning opportunities. Each month you will also have a half day off to learn and grow on your own
  • Demonstrate True Grit - We know our team works hard, so we encourage a work life balance through generous PTO (20+ days), sick days (5), parental leave (12 weeks), and additional days off for mental health, volunteering, blood donation, and more
  • In Unison, Together - Each quarter our team says the same thing - the best part about working at Unison is our Culture! We take culture seriously and pride ourselves on having fun while succeeding. We have regular company events, swag giveaways, and encourage our team's involvement through our Fun Committee and Diversity, Equity, and Inclusion (DEI) Committee

51-200 employees

Alternative debt financing company
Company Overview
Unison's mission is to build a smarter way to unlock home equity, without interest, debt, or monthly payments. Unison offers a smart new financing alternative for accessing equity without taking on debt by reducing debt and delivering a less risky way for homeowners, investors, and society to think about their most important asset - the home.
  • Generous PTO
  • Parental leave
  • Volunteer days
  • 100% employer paid health coverage
  • Additional sick days
  • $2k yearly learning stipend
  • Monthly 1/2 day off for development
Company Core Values
  • Practice realistic optimism
  • Demonstrate true grit
  • Value data and insights
  • In Unison, together
  • See the long now