Our Mission

At Unison, we’ve built a smarter way to unlock home equity, without interest, debt, or monthly payments.  Our Vision is to Optimize Homeownership by providing the missing products and expert advice to empower our customers - both consumers and institutional investors - to optimally own and invest in Residential Real Estate.  Unison is a mission driven company and we’re looking for ambitious individuals to help us grow. 

Your Mission 

Our mission of enabling home ownership means as much to you as it does to us. You seek a challenge that requires creative thinking, and rewards inspired thought and effort in building something great. You enjoy collaborating across teams and possess an eagerness to contribute to the overall success of the company. You thrive in a culture that embraces intellectual curiosity, analytical rigor, and deep empathy for others, whether that person is internal or external. You are a forward thinker who blooms in an agile environment and readily embraces new tools. You enjoy supporting those around you, especially as they learn to adopt new tools. The idea of joining a data and technology-driven company excites you.

Within 1 month, you’ll: 

• Manage all incoming inquiries from team members related to system issues
• Escalate to management all unresolved issues, where appropriate
• Understand how our Salesforce organization is structured
• Be able to prepare reports for other teams
• Support management of Salesforce roles and profiles
• Be familiar with the tools that Business Systems manages, and be able to provision users

Within 3 months, you’ll:

• Provide feedback and direction to management regarding identified trends and knowledge gaps
• Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Document processes, including error reports and changes to field history tables
• Take on tickets to develop our Salesforce instance relevant to your skill level
• Provide Salesforce training and end-user support
• Have a deeper understanding of the administration of the tools Business Systems manages, including their purpose within Unison

About You: 

You have a start-up mindset where no task is too big or too small.   You want to join a high-growth startup where you’ll have the ability to learn and grow within the organization. You exemplify our values, have a drive to succeed, and your experience includes: 

• 3-5 years experience as a Business Systems Administrator with at least 1 year of experience with Salesforce (preferably as an administrator or developer), or a Salesforce certification
• Ability to read and understand languages such as Apex, Java, Javascript, SQL, HTML, and CSS
• Experience with any of the following systems (preferred): 360SMS; Cirrus Insight; FormAssembly; Gearset; Gong; Nintex; Outreach; Provar; Skuid; and Talkdesk
• Knowledge of real estate transactions and/or mortgage industry experience
• Impeccable organization skills and multi-tasking abilities
• Attentive to details, with ability to identify trends and patterns
• Able to complete work independently and coordinate within the team

We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Please let us know if you require accommodations during the interview process.

Why Unison?

• See The Long Now - We invest in your professional development through an in-house Learning and Development program providing paths for individual contributors and managers.  We also provide external resources, giving each team member $2k annually for learning opportunities.  Each month you will also have a half day off to learn and grow on your own.
• Demonstrate True Grit - We know our team works hard, so we encourage a work life balance through generous PTO (20+ days), sick days (5), parental leave (12 weeks), and additional days off for mental health, volunteering, blood donation, and more.
• In Unison, Together - Each quarter our team says the same thing - the best part about working at Unison is our Culture! We take culture seriously and pride ourselves on having fun while succeeding.  We have regular company events, swag giveaways, and encourage our team’s involvement through our Fun Committee and Diversity, Equity, and Inclusion (DEI) Committee.

Salary Range:

The base salary range for this role is $125,000 to $135,000 and the job duties must be performed from our San Francisco, CA office. This range does not include bonus potential, equity, or additional benefits that the company may provide. Unison offers a competitive total rewards package that includes company-paid health benefits, a 401k program, commuter benefits, as well as employee assistance programs.

The base salary offered will be determined by a wide array of factors such as experience, skills, certifications, and education. Decisions will be determined on a case-by-case basis.

About Us

Unison is a San Francisco, CA and Omaha, NE based fintech company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt. Through the Unison Agreement, we help homeowners access their equity flexibly with no monthly payments or interest. We enhance home affordability, reduce debt, and deliver a less risky way for homeowners, investors, and society to think about their most important asset - the home. 

The last few years have been record breaking for Unison. We’ve opened a second location in Omaha, Nebraska, expanded our offering to 30 states, surpassed the $5B mark in real estate investments and partnered with over 8K customers through our HomeOwner programs. This tremendous growth was recognized by the Deloitte Technology Fast500 awards two years in a row as well as being included in the most recent Forbes Fintech50.

Unison provides equal employment opportunity to all individuals regardless of their race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by state, federal, or local law.