Country Manager

Job Description Summary

The Country Manager (f/m/d) Patient Care Solutions (PCS) Germany will be a member of the International PCS team and the Senior Leadership Team DACH.

(S)he, is responsible for development and implementation of the PCS segment strategy for market share gain & profitable franchise growth, driving orders, profitable revenue growth and value creation through product & commercial strategies in Germany. This role will be partnering with the Commercial leaders, Product leaders, & Country/Regional leaders to drive through Solutions and Enterprise mindset customer satisfaction and business profitable growth.

(S)he will work closely with Region General Management, Zone Key/Executive account managers, Commercial, Marketing, Financing and International Segment Teams.

This role is ideally based in the southern half of Germany so that the future incumbent can travel in 1-2 hours to our German PCS HQ in Freiburg/Germany.

At GE HealthCare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.

Job Description

Further key responsibilities include (but are not limited to):

People Leadership & growth

• Foster a culture where people flourish—by attracting top talent, unlocking individual potential through meaningful performance development, and shaping the next generation of leaders through intentional succession planning
• Lead, coach, and support a high-performing team to reach their full potential
• Retain & grow talent and continually develop pipeline for critical positions in partnership with human resources team

Strategic Engagement & Advisory

• Engage early with key stakeholders in public and private healthcare modernization programs
• Act as a senior advisor and coach to customer organizations, helping scope challenges and architect solutions using the PCS portfolio and leverage the care area approach within GE HealthCare
• Act as the GE HealthCare face towards C Level and collaborate closely with other business units

Commercial Excellence

• Understand market and competitive dynamics to lead strategic discussions on product positioning and pricing
• Execute Value Creation and Care Area strategies tailored to local market needs
• Strengthen product management capabilities across segments, modalities, and channels
• Increase market visibility by driving systematic funnel management & grow commercial intensity. Reinforce channel partner engagement & performance excellence
• Build strong relationships with key customers at the strategic & clinical decision level
• Expand partnerships with academic institutions, KOLs, and medical societies (e.g., Anesthesia, Cardiology)
• Partner with Marketing and Product Management teams to develop strategic KOL management programs (User meetings, Speaker engagements, congresses, knowledge exchange, white papers ) and expand engagement with reference sites to drive customer satisfaction and state of the art implementation of our clinical differentiation
• Collaborate with marketing to produce clinical evidence and strengthen strategic account relationships
• Ensure readiness for new product introductions (NPIs), including regulatory approvals, training, and system configurations

Operational Excellence

• Lead the operating reviews (monthly/weekly) and simplify operations through lean thinking and mindset & by prioritizing well defined KPIs in a spirit of continuous improvement and problem solving mindset
• Manage inventory health, PSI projections, and demonstration efficiency.
• Own performance metrics and implement countermeasures when needed.

Lifecycle & Service Management

• Drive franchise growth with commercial, product teams and channel partners  with best in class installed base retention in that process incl. services and offerings
• Partner with service leadership to achieve service targets (e.g., capture rate) and co-lead the effort to upsell and grow lifecycle revenue

Customer Success & Innovation

• Enable customer success through innovation, efficiency & through transformation programs, focused on patient safety & user experience, enabled by digital technology adoption, clinical differentiation & workflow optimization
• Drive customer satisfaction and success through innovation, efficiency, and transformation programs
• Focus on patient safety, user experience, and digital technology adoption

Your profile

Education & Experience

• Bachelor’s degree in Engineering, Business Management, or a related field; Master’s degree preferred
• Significant progressive leadership experience in Business Management, Product Marketing/Development, or equivalent roles within the healthcare industry
• Profound direct experience in the healthcare sector, with deep understanding of market dynamics and customer needs
• Clear understanding in care areas integrated solutions (emergency, surgical & critical care) and clinical pathways 
• Proven track record in sales, product management, and/or marketing—experience in high-tech capital equipment is a strong asset

Leadership & Business Acumen

• Strong financial acumen and organizational planning capabilities
• Ability to think on the spot, respond quickly to challenges, and resolve complex solution pain points
• Skilled in project management, including the development and execution of complex, cross-functional plans
• Comfortable navigating ambiguity, with strong strategic agility, risk assessment, and results orientation
• Exemplary people management, people and customers centered leadership, including strong team building, coaching, talent growth and sales enablement
• Experience working, communicating and partnering with  C-level executives in large healthcare organizations
• Strong interpersonal skills, with creativity, curiosity, and the ability to build rapport and foster collaboration

Communication & Relationship Building

• Fluent in German and English; additional languages are a plus
• Advanced negotiation, influencing, and problem-solving capabilities
• Proven ability to build and maintain strategic relationships with internal and external stakeholders

Other Requirements

• Willingness and ability to travel on a regular basis in the region
• Ability to operate effectively in a dynamic, multi-tasking environment with a customer-first mindset

About us

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare - Creating a world where healthcare has no limits

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Additional Information