Full-Time

2nd Line Support Engineer

Sre

Posted on 4/23/2024

Ensono

Ensono

1,001-5,000 employees

Digital transformation and cloud managed services

Consulting

Mid

Remote in UK

Required Skills
TCP/IP
Requirements
  • Behave with integrity and honesty
  • Remote helpdesk-based IT Support
  • Troubleshooting custom applications and 3rd party systems
  • Following and maintaining operational runbooks
  • Following service management processes
  • Strong grasp of TCP/IP Networking
Responsibilities
  • Develop and maintain technical documentation
  • Perform standard pre-approved changes
  • Maintain logs of support requests and incidents
  • Triage and escalate incidents
  • Communicate with clients
  • Manage information security risks
  • Manage relationship with suppliers

Ensono specializes in digital transformation services, offering mainframe and application modernization, public cloud migration, and cloud-native development for hybrid environments. Their technologies include mainframe-as-a-service, mainframe optimization, cloud managed services, and cloud engineering.

Company Stage

N/A

Total Funding

N/A

Headquarters

Downers Grove, Illinois

Founded

1969

Growth & Insights
Headcount

6 month growth

2%

1 year growth

16%

2 year growth

34%
INACTIVE