Full-Time

Senior Failure/RMA Analysis and Debug Engineer

Updated on 5/8/2024

Mason

Mason

51-200 employees

Enterprise smart device development platform

Hardware

Senior

Seattle, WA, USA

Requirements
  • Bachelors in Electrical/Electronics/Computer Engineering
  • Process oriented, preferably lean 6 Sigma trained
  • Hands-on investigating, debugging experience with electronics systems
  • Understands or has owned full cycle RMA process
  • Experience in failure analysis and root cause investigation techniques
  • Previous work experience as a test engineer and/or field service engineer in the EMS industry or consumer electronics industry
Responsibilities
  • Ownership of full cycle of RMA process
  • Lead product failure investigations
  • Identify failed elements through hands-on debugging
  • Report data and perform analytics/metrics
  • Provide technical process and mentorship support
  • Hands-on electronics testing and debugging

Mason provides a unified platform for building, deploying, and managing smart devices, featuring purpose-built enterprise hardware with 5+ year lifecycles, end-to-end software control, and integrated services for global reach. The platform accelerates development by 20x and reduces costs by 10x, allowing organizations to focus on application development and feature specification.

Company Stage

Series A

Total Funding

$25.1M

Headquarters

Seattle, Washington

Founded

2015

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-20%

2 year growth

18%

Benefits

Flexible work options

Flexible PTO

Medical, dental, & vision insurance premiums

Quarterly reimbursements for fitness & wellness costs

Commuter & food costs stipend

Parental leave

401(k)

Home office stipend

FSA

Donation match