Accreditation and Quality Improvement Administrator

Position Summary:

The mission of the Accreditation and Education Quality Improvement Office (AEQI) is to ensure that the Schools within the Faculty of Medicine meet accreditation standards and engage in continuous educational quality improvement activities by providing expert services in accreditation program evaluation, and teacher and learners’ assessment.

Reporting to the Accreditation and Quality Improvement Program Manager and working in close collaboration with the Assistant Deans, Accreditation, the Accreditation and Quality Improvement Administrator provides administrative and expert support for all Undergraduate Medical Education (UGME), Postgraduate Medical Education (PGME) and Continuing Professional Development (CPD) programs’ accreditation and quality improvement activities. Responsibilities may extend to other projects at the Director’s request.

The Accreditation and Quality Improvement Administrator carries out activities in order to implement the strategic priorities of the Office as established by the Director.

Primary Responsibilities:

• Works in close collaboration with academic accreditation leads, Program and/or Associate Directors in administering the preparation of comprehensive and high quality self-study reports and progress reports, as necessary.

• Informs stakeholders on accreditation requirements and in particular, guides them on the assembly of complex accreditation reports, to best present required materials completely and accurately.

• Determines the best way to present data clearly to meet requirements. Identifies and flags potential threats to accreditation compliance to the Accreditation and Quality Improvement Officer.

• Decides when to escalate areas of concern with respect to meeting accreditation standards. Implements an online repository or database for the storage and organization of program and quality assurance data.

• Organizes and prepares accreditation meetings, conferences and special events. May function as record-keeper, and is accountable for the follow-up of business and reconciling of expenses. Communicates with and provides support to staff to gather information and documents required by faculty members.

• Verifies the completeness of reports and communications submission to accrediting bodies and survey teams. Carries out stylistic editing, creates tables and graphs to provide summary presentation of data, and edits references, appendices, and pagination for clarity and consistency.

• Administers onsite visit schedules, confirms and sends reminders for interviews to invited parties. Arranges for onsite team’s travel, accommodations, and meals, as required.

• Participates in special projects of the Accreditation and Education Quality Improvement Office as required.

• Builds and maintains collaborative, productive working relationships with staff and senior academics.

• Provides administrative support to the Accreditation and Quality Improvement Officer and Assistant Deans as required.

Other Qualifying Skills and/or Abilities:

• Experience in an academic environment and knowledge of Medical Education policies and/or previous experience in the areas of accreditation and/or quality assurance an asset.

• Tact, diplomacy, and professionalism, and ability to interact with a wide variety of people in many different contexts and to establish productive relationships.

• Demonstrated organizational, planning, interpersonal, communication (both verbal and written), listening, decision-making and presentation skills.

• Analytical, interpretive, research, and problem-solving skills to process large amounts of data and information.

• Self-motivated with a strong client-services focus. Ability to work independently.

• Attention to detail and accuracy.

• Excellent computer skills and proficiency with office software packages including advanced knowledge of Word, PowerPoint, Excel and database programs.

• English and French, spoken and written.

McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.