Product Manager @ Ministry Brands

Ministry Brands is looking for a  Product Manager, Paymentsto join our growing team!

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  

Available Location: Alpharetta, GA

Hybrid Working: In this role, you will split your time between working at the designated company office in Alpharetta, GA for a minimum of 3 days per week and will work remotely from your home address up to 2 days per week. Any changes to these work locations must follow the appropriate process as outlined in our handbook.

What You'll Do:

As theProduct Manager for Payments, you will own the end-to-end product responsibility for a defined segment of our payments portfolio, merging strategic product management with hands-on product ownership.

This includes defining the vision, shaping the roadmap, and translating that vision into clear, executable user stories and priorities. You will serve as the go-to leader for all aspects of the product lifecycle, from market and user research through go-to-market delivery and optimization. You will operate within Ministry Brands’ shared product management cadence.

Your role will be critical in identifying customer needs, extracting actionable insights, and leading initiatives that drive new customer acquisition, increase product engagement, and improve retention. You will partner closely with cross-functional teams such as Engineering, Operations, Sales, Marketing, Design along with business stakeholders to help bring products to market successfully.

Key Responsibilities:

Product Development: Assist in managing the product lifecycle from ideation to launch, including gathering requirements, writing product specifications, and working with engineering and design teams to deliver solutions. Owns the completion of the committed initiatives in the quarter.
Market Research: Conduct research to understand market trends, customer needs, and competitive products. Help define the product’s position in the market.
Data-Driven Decision Making: Analyze data to track product performance, customer behavior, and areas for improvement. Use analytics tools to identify opportunities and recommend improvements.
Cross-Functional Collaboration: Collaborate with engineering, design, marketing, and sales teams to ensure the successful development and launch of new products and features. Serves as product ambassador internally and externally, sharing knowledge and answering questions. Participates in sprint meetings and backlog refinement sessions.
Customer Feedback: Engage with customers and users to gather feedback on existing products, features, and enhancements.
Prioritization: Assist in product backlog prioritization by evaluating business value, customer needs, and technical feasibility. Manages the product backlog and prioritizes based on changing requirements.
Product Documentation: Help create and maintain clear product documentation, including user stories, technical specifications, and product roadmaps. Leads the product-release plans and sets expectations for delivery of new functionalities. Creates user stories in a standardized format.
Support Execution: Assist in executing product initiatives and meeting deadlines. Ensure timely delivery of projects in alignment with the product strategy. Owns the sprint and quarterly coordination of key initiatives.

Who You Are:

Passionate about building intuitive, reliable payment experiences that help purpose-driven organizations thrive
2–4 years of experience in product management, business analysis, or technical project management — ideally within fintech, payments, or transaction-based platforms
Curious and customer-obsessed: you ask the right questions, dig into data, and constantly look for ways to improve user and business outcomes
Comfortable collaborating cross-functionally and translating complex requirements into clear, actionable product stories
A strong communicator who can balance technical detail with stakeholder needs
Familiar with the payments ecosystem (e.g., merchant services, transaction processing, reporting, fraud mitigation) or excited to develop deep expertise in it
Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience

Physical Considerations:

Ability to work in a general office environment
Ability to handle extended periods of computer-based work, including telephone

Travel Considerations:

Domestic and/or international travel required, estimated up to 10%

Benefit offerings designed to promote a life of balance!  
 

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. 
 
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. 

Flexible paid time off –There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  

Mental health support–Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  

Professional development reimbursement–Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Employee Recognition & Rewards -At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Product Manager

Payments

Ministry Brands

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