The Program Support Coordinator assists in gatekeeping and provides program support for the Department of Counselor Education & Family Studies. This position also supports full-time remote faculty with reconciling travel expenses and administrative policies, and assists in other programmatic and accreditation matters.
Essential Functions and Responsibilities
1. Coordinate with admissions team to process student application concerns unique to our department.
2. Coordinate online faculty admissions and advising processes.
3. Stay abreast of multiple program requirements and policies.
4. Manage high load of emails from students regarding program policies and appeals.
5. Assists in accreditation matters.
6. Arrange conference, meeting, or travel reservations for personnel.
7. Reconcile expenses.
8. Coordinate departmental finances and assist in budget planning.
9. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
10. Research and compile data.
11. Write reports for audiences as appropriate to the needs of the audience.
12. Interpret administrative and operating policies and procedures for employees.
13. File and maintain records.
14. Perform administrative support tasks.
15. File and maintain records.
Qualifications, Credentials, and Competencies
A bachelor's degree or 3-5 years' administrative experience, proficiency in Microsoft Office Suite and Adobe Acrobat, and excellent interviewing skills required. A master's degree, strong technical competency, and customer service experience preferred.
Effective communication both verbally and in writing. Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Excellent computer and organizational skills. Regularly lift 10 or fewer pounds.
Target Hire Date
2025-10-08
Time Type
Full time
Location
Lynchburg - In Office
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.
Administrative & Executive Assistance (1)