Full-Time
Principal Process Improvement Analyst
Recorded Future
1,001-5,000 employees
Provides machine-readable threat intelligence solutions
No salary listed
Senior
Boston, MA, USA
In Person
- 5+ years of experience in business process improvement, RevOps, BizOps, or a similar operational role
- Experience with tools like Lucidchart, Miro, Notion, Confluence, Salesforce, or similar workflow platforms
- Familiarity with SaaS business models, quote-to-cash cycles, and sales systems is a strong plus
- Strong analytical thinking and attention to detail
- Excellent communication and collaboration skills—able to work fluidly across departments and with senior stakeholders
- Passion for solving operational puzzles and making processes work better, faster, and cleaner
- Establish and Document Core Processes
- Create and maintain business process maps, SOPs, and documentation to define workflows across GTM teams.
- Translate tribal knowledge into institutionalized policies and playbooks.
- Identify Gaps and Optimize Workflows
- Conduct root cause analysis, process walkthroughs, and stakeholder interviews to surface inefficiencies.
- Recommend and implement changes that streamline operations, reduce manual work, and eliminate technical debt.
- Audit and Compliance Readiness
- Ensure that documented processes support internal controls and are audit-compliant, especially across deal desk, lead management, and financial flows.
- Cross-Functional Collaboration
- Partner closely with Business Applications, Sales Enablement, Finance, Legal, and Sales to align processes, systems, and policy decisions.
- Serve as a liaison between technical and non-technical teams to ensure seamless handoffs and shared accountability.
- Support Strategic Initiatives
- Play a key role in transformation projects including quote-to-cash, lead lifecycle management, and CRM optimization.
- Help build scalable infrastructure that supports future growth, acquisitions, and international expansion.
- Process Governance & Change Management
- Define process ownership, version control standards, and a framework for ongoing improvement and stakeholder feedback.
- Facilitate documentation reviews and process sign-offs for new or changed workflows.
- Six Sigma, Lean, or process improvement certifications
- Salesforce advanced certification
- Prior experience supporting SOX compliance or internal audits
- Background in change management or organizational design
Recorded Future provides threat intelligence in cybersecurity by gathering and analyzing data on potential security threats. Their product is machine-readable, allowing clients to easily integrate it into their existing security systems. The company distinguishes itself through partnerships with Value Added Resellers (VARs), offering them training and support to enhance their sales efforts. The goal of Recorded Future is to help organizations lower the risk of cyber attacks by delivering actionable intelligence.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$3.5B
Headquarters
Somerville, Massachusetts
Founded
2009
Simplify's Take
What believers are saying
- Integration with AI enhances threat intelligence capabilities, boosting Recorded Future's offerings.
- Expansion of ransomware detection capabilities strengthens Recorded Future's threat intelligence modules.
- Growing demand for AI-driven fraud prevention solutions benefits Recorded Future's market position.
What critics are saying
- Alibaba Cloud's global expansion could challenge Recorded Future's market position.
- Mastercard's acquisition may lead to strategic shifts impacting partnerships and client relationships.
- Rise in web skimming attacks necessitates innovation in Recorded Future's threat intelligence solutions.
What makes Recorded Future unique
- Recorded Future offers machine-readable threat intelligence for seamless integration with security systems.
- The company provides real-time visibility into threats from open web, dark web, and technical sources.
- Recorded Future partners with VARs to expand reach and offer comprehensive support.
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Benefits
Professional development and career advancement
Flexible work environment, be yourself
Generous vacation policy
Wellness programs
Company outings
Competitive compensation and benefits
Free snacks, drinks, and coffee in the office
Parental leave program
Environmentally conscious
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 8%2 year growth
↑ 8%In the last six years, hacking gang Trickbot has stolen hundreds of millions of dollars. And during that time, the leader of this Russian group — an enigmatic figure known as “Stern” — has remained unidentified. Until now. As Wired reported Saturday (May 31), law enforcement in Germany now alleges that Stern’s is Vitaly Nikolaevich Kovalev, a 36-year-old Russian
👩🍳 How we use AI at Tech in Asia, thoughtfully and responsibly.🧔♂️ A friendly human may check it before it goes live. More news hereAlibaba Group CEO Eddie Wu announced plans to build a global cloud network following the company’s commitment of 380 billion yuan (US$52.7 billion) to enhance computing and AI infrastructure in China.Alibaba Cloud will focus on expanding internationally in regions like Japan, South Korea, Southeast Asia, the Middle East, Europe, and the Americas.The goal is to provide consistent AI infrastructure services for Chinese enterprises both domestically and abroad.Currently, Alibaba Cloud operates 87 availability zones across 29 regions.It offers 394 cloud computing and AI products, along with 59 technical services, making it the largest cloud service provider in the Asia-Pacific region.🔗 Source: South China Morning Post🧠 Food for thought1️⃣ Strategic cloud expansion amid fierce global competitionAlibaba’s massive 380 billion yuan ($52.7 billion) investment comes at a critical time in the global cloud computing landscape, where they hold just 4% market share compared to AWS’s 31%, Microsoft Azure’s 20%, and Google Cloud’s 12% 1.The global cloud market is expected to exceed $912 billion by 2025, growing at 18.3% annually, creating both opportunity and intense competition for market share 2.This expansion is strategically timed as industry forecasts show 95% of new digital workloads will be deployed on cloud-native platforms by 2025, representing a massive shift in how businesses operate globally 3.Alibaba Cloud’s existing network of 87 availability zones across 29 regions has already secured its position as the Asia-Pacific leader, but this new investment signals ambitions to challenge Western dominance in international markets.The global expansion strategy also aligns with broader industry trends, as 76% of businesses are now adopting hybrid or multi-cloud approaches to optimize workloads and avoid vendor lock-in 4.2️⃣ Supporting China’s national AI ambitions through infrastructure investmentAlibaba’s cloud expansion directly supports China’s stated goal of becoming the global AI leader by 2030, providing the computing infrastructure necessary for advanced AI development 5.China’s core AI industry was valued at approximately $75 billion in 2022, with over 4,300 AI companies forming a robust ecosystem that relies heavily on cloud computing resources 5.The investment addresses a critical infrastructure gap, as Chinese AI models currently lag behind US counterparts by approximately three to six months according to competitive analysis 6.This infrastructure buildout is particularly significant as Chinese companies develop large language models to rival Western offerings, requiring substantial computing resources that only advanced cloud networks can provide 7.By strengthening its global cloud presence, Alibaba is creating a foundation for Chinese AI companies to deploy their solutions internationally while maintaining technical consistency across regions.3️⃣ Facilitating Chinese enterprises’ global expansion through consistent infrastructureWu’s statement that “global expansion is an inevitable path for Chinese enterprises” reflects the growing need for Chinese companies to access reliable, familiar technical infrastructure as they expand internationally.Alibaba Cloud’s unified global network directly addresses this need by providing consistent AI infrastructure services for Chinese companies operating across borders, eliminating technical fragmentation challenges.The investment creates a technological foundation for Chinese companies to compete globally while maintaining compliance with varying regional regulations, addressing a key challenge for international expansion.By creating this infrastructure backbone, Alibaba is positioning itself as the default cloud provider for Chinese enterprises going global, potentially capturing significant market share as these companies expand their international operations.Recent Alibaba developments
Elavon, a worldwide provider of payment processing, has joined forces with Jscrambler to help merchants comply with PCI DSS requirements 6.4.3 and 11.6.1.Elavon offers payment processing solutions and services to customers across the US, Europe, and Canada. Elavon’s payment solutions are crafted to address the challenges faced by businesses of all sizes, from small enterprises to the largest global corporations. Through this agreement, Elavon’s 400+ merchants can utilise Jscrambler’s Client-Side Protection and Compliance Platform to defend against rising web skimming attacks, particularly Magecart attacks, which increased by 103% in early 2024. This surge highlights the urgent need for ecommerce and payment sectors to secure client-side environments, in line with PCI DSS requirements for script management and tamper detection. The partnership combines Elavon’s payment processing expertise with Jscrambler’s technology to increase payment security and compliance effectively
Mastercard and global cybersecurity and PCI compliance company VikingCloud are developing cybersecurity solutions designed for small- to medium-sized businesses (SMBs).The first solutions co-developed by the companies will be available to VikingCloud’s customers in the second quarter, the companies said in a Friday (Feb. 7) press release.The solutions will help SMBs evaluate their own cyber defense posture, remediate their vulnerabilities and keep up with evolving cyber threats, according to the release.The co-developed solutions will leverage Mastercard’s risk scoring and evaluation capabilities and VikingCloud’s cybersecurity remediation development capabilities and existing global community of more than 4 million merchants, per the release.The companies’ collaboration aims to provide cyber defense solutions to SMBs that have been challenged by limited budgets and internal technical resources, according to the release.“VikingCloud and Mastercard and joining forces to create low-touch, high-value cybersecurity solutions that help reduce risk and build trust with merchants so they can focus on running and building their businesses with less chance of disruption today and in the future,” VikingCloud CEO Jim Burke said in the release.Johan Gerber, executive vice president, head of security solutions at Mastercard, said in the release: “With VikingCloud, we will bring practical cybersecurity solutions to millions of SMBs to enable their success.”Businesses can strengthen their cybersecurity by adopting a multifaceted approach that includes advanced technology, continuous education and rigorous exercise, Ron Green, cybersecurity fellow and former chief security officer at Mastercard, told PYMTNS in an interview posted in August.“Look at those technologies that can ensure people are doing what they need to do, only what they need to do, when they need to do it, and how they need to do it,” Green advised.Mastercard finalized its acquisition of threat intelligence company Recorded Future in December, saying the move would add threat intelligence and artificial intelligence-powered, actionable analytics to its cybersecurity capabilities.In May, Mastercard opened a center in Europe aimed at tackling cyber crime in the region. The Europe Cyber Resilience Center is designed to improve defenses against cyber threats and act as a hub for “thought leadership in cybersecurity,” the company said at the time
Among them, Salesforce bought Own, a data-management provider, for $1.9 billion, and Mastercard purchased the threat-intelligence company Recorded Future from Insight for over $2 billion.