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Account Specialist
Posted on 7/25/2022
INACTIVE
Locations
Bellevue, OH, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Sales
Salesforce
Requirements
  • Must be at least 18 years old
  • Diploma or general degree (GED) required; 4-year degree preferred
  • Strong customer service and problem-solving skills
  • Excellent verbal, written and interpersonal skills
  • Ability to work well in a team environment, as well as independently
  • Ability to multi-task
Responsibilities
  • Work with your schools, the photography leaders and your sales partner to coordinate the scheduling of picture days and allocate resources appropriately
  • Organize information by maintaining databases, calendars and filing systems
  • Effectively communicate with your partners regarding completion of jobs
  • Manage Account Touch Points using Salesforce and other internal tools, including phone and email interactions
  • Work with the accounts to confirm and update important picture day information in our databases
Desired Qualifications
  • Proven computer skills, ability to learn new systems and integrate information. Microsoft Office, Excel and Salesforce experience is a plus
Shutterfly

10,001+ employees

Photography services
Company Overview
Shutterfly's purpose is to share life's joy by connecting people to what matters as the leading retailer and manufacturing platform for personalized products. By helping to capture, preserve and share life's joy, we connect people to what matters.
Benefits
  • Health and wellness - Our broad wellness programs are designed to help you and your family stay healthy, and help you take care of yourselves when you're not. Through extensive health and insurance options, you can make the choice that's right for you. Enrolled employees enjoy discounts on gym memberships and weight loss programs to help maintain a healthy lifestyle. With our Meal Takeout benefit, any employee on medical leave can be reimbursed up to $300 for meals.
  • Financial rewards - Shutterfly, Inc. is comprised of hardworking, performance-oriented people. That's why we recognize and reward employee's contributions and achievements. Starting with competitive salaries, we help drive our high performance by offering opportunities for merit increases, bonus payouts, and stock ownership. We also provide safety nets for your financial security through traditional and Roth 401(k) retirement plans.
  • Family first - Taking time off to rest, relax and rejuvenate is important. Non-Exempt employees accrue Paid Time off (PTO), which combines vacation and sick time together so you have more control over when and how to spend time off. Exempt employees are eligible for Discretionary Time Off (DTO), which allows you to take time off as needed.
  • Employee discounts - As Shutterfly, Inc. employees, we experience the power of our brands every day and are in the best position to be an advocate for our amazing products and services. Every six months, we give each employee unique discount codes worth over $2,500 in free merchandise and huge discounts products across our entire family of brands. Your gift-giving for every occasion just got way easier.
  • Celebrations - Our mission is to help customers celebrate and share life's joy. We balance hard work and play to foster team building and strengthen our connections to each other. We host a Family Photo Day where all of our employees and their families can get a professional photo taken for free along with other activities. From holiday parties, to summer celebrations, to team offsites, we have a great time and enjoy creating memories together.
  • The little things - Our break rooms are stocked with complimentary goodies such as gourmet coffees, sodas, sparkling water, and more (offerings vary by location). We also provide free healthy snacks such as fresh fruits, trail mix, cereals, pretzels and nuts. Commuters can be reimbursed for mass transit costs or participate in carpool programs, depending on location. We also provide several onsite services, such as drycleaning and car detailing.
Company Values
  • We make a difference
  • We are warm, inclusive, and collaborative
  • We believe in people
  • We drive growth through innovation
  • We inspire customers
  • We cultivate long-term customer relationships
  • We act as owners
  • We debate important decisions, then fully commit
  • We invest for the long-term while delivering results today