People Operations Generalist

People Operations Generalist 

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024.

About You:

• You have a passion for wanting to help build a world-class people operations function for a fast-growing startup
• Self-starter; comfortable wearing many hats and balancing competing priorities
• Naturally creative, curious, and inspired to learn new things
• You quickly prioritize and organize your time to get things done often under deadlines
• Execution oriented
• You have strong project and program management experience
• No job is too big or too small
• Strong analytical, problem-solving skills
• You are driven to improve processes and systems
• Great listener and communicator (written and verbal) 
• Hyper-organized and detail-oriented
• Have experience managing confidential information
• Have a Bachelor’s degree in Psychology, Organizational Development, Business or Communications (is a plus)
• 3-5+ yrs of people operations experience at a tech company and/or startup experience (is a plus)
• Proficiency with ADP Workforce Now (or similar HRIS), Lattice, Atlassian suite (is a plus)

Responsibilities:

• Generalist Duties: Serve as a true generalist, ready to support all areas within People Operations, providing flexible support across various functions as needed.
• Point of Contact for G&A Functions: Act as the first point of contact for People Operations-related matters within the G&A teams (People, Finance, and Legal), ensuring strong frontline connection with employees and partnering with leaders in these functions.
• Company Program Support: Assist with key company programs such as Learning & Development, Tulip Performance Cycles, Open Enrollment, Engagement Surveys, and Leadership Training. Actively support planning, communication, and execution to drive high engagement.
• Benefits Administration and Open Enrollment: Manage benefits administration, including open enrollment, employee inquiries, and ongoing updates throughout the year. Liaise with benefits providers to ensure smooth plan administration and help educate employees on benefits options and changes.
• Employee Relations and Compliance: Manage and facilitate compliant People Operations processes, such as onboarding, offboarding, employee relations, and performance management, ensuring all are handled professionally and consistently.
• Process Improvement: Collaborate to develop and improve People Operations processes, systems, and standards to ensure efficient, consistent, and user-friendly operations.
• Global Mobility and Immigration: Oversee the company’s global mobility and immigration policy, liaising with employees, leadership, and outside counsel as needed to ensure compliance and a smooth relocation process.
• Employee Engagement: Support People Operations-led engagement initiatives, working to foster a positive, supportive, and engaging workplace culture.

Key Collaborators:

• People Operations Team
• Operations Team
• Talent Team
• Finance/Business Operations
• People Managers
• All employees across the Tuliverse

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

US Employees 

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.