Full-Time
Senior Application Support Engineer
Cloud Support
Updated on 9/3/2026
MUFG
10,001+ employees
Global bank offering diversified financial services
No salary listed
India
In Person
 IT Operations (1) |
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- At least 6 years of experience supporting applications.
- Knowledge of Windows Server, cloud technologies, Microsoft SQL Server, and Microsoft Internet Information Services installation and management.
- Experience operating as an infrastructure, operations, or technical expert between development and operations.
- Experience with IT service management within an ITSM or ITIL framework.
- Experience supporting multiple application servers.
- Experience with high availability and disaster recovery support.
- Ability to work with new and emerging technologies as required by the business.
- Good documentation skills.
- Ability to manage workload to meet deadlines.
- Ability to identify and correct errors and learn from mistakes to prevent recurrence.
- Proven interpersonal and written and oral communication skills.
- Willingness to accept responsibility and accountability for the service provided.
- Ability to troubleshoot and resolve application and technical issues while maintaining service-level agreements.
- Knowledge of T-SQL and PL/SQL for database querying, data analysis, and issue resolution.
- Familiarity with application code written in VB.NET and C#.
- Understanding of cloud technologies for hosting, deployment, and monitoring enterprise systems.
- Experience with DevOps systems, methods, and practices.
- Hands-on experience with Splunk and New Relic for application performance and reliability monitoring.
- Proficiency in ITIL incident, change, and problem management processes.
- Experience supporting or maintaining applications in a financial services environment.
- Engage with business teams to understand, clarify, and resolve issues and problems.
- Process requests in a timely and orderly manner while following established procedures.
- Investigate and resolve incidents using the incident management tool and ITIL best practices.
- Complete daily business-as-usual runbooks within critical timescales.
- Create and maintain monitoring alerts and dashboards for application and system coverage.
- Perform root cause analysis and technical analysis for problem and continual-improvement activity.
- Assess and contribute to prioritization of problem and continual-improvement activity.
- Participate in peer reviews for changes and provide guidance on standards.
- Maintain accurate software and process documentation so knowledge is distributed across the team and department.
- Maintain, support, and protect the production environment.
- Apply and continuously improve process, best-practice, system, and application-support standards.
- Triage calls into the Cloud Support team, distribute calls as appropriate, and act as a hands-on second- and third-line resolver for the application stack.
- Analyze application and user issues and errors, identify resolutions, document investigations, and provide feedback to development teams for code or bug fixes.
- Identify and remove poor, weak, or manual operational practices.
- Support day-to-day business-as-usual activities and maintain data integrity.
- Provide out-of-hours on-call support.
- Interact with stakeholders regarding their problems and help drive resolution with the team.
- Build, monitor, and support Windows Server, cloud, Microsoft SQL Server, and Microsoft Internet Information Services environments.
- Resolve Information Security corrective actions.
- Develop and maintain standard operating procedure documentation.
- Raise security issues and breaches to the manager.
- Report issues that may impact the business to management.
- Maintain awareness of and champion ITIL best practices.
- Adhere to organizational standards, policies, and procedures.
- Demonstrable experience configuring Splunk and New Relic to optimize application monitoring.
- Experience configuring tools and systems to meet monitoring requirements, service-level agreements, and operational goals.
- Previous application-support experience troubleshooting and resolving complex technical issues.
- Advanced knowledge of T-SQL and PL/SQL for data analysis and database performance tuning.
- Familiarity with application development frameworks and code written in VB.NET and C#.
- Understanding of cloud technologies.
- Resourcefulness in resolving problems and establishing clarity.
- Knowledge of DevOps systems and methods.
MUFG is a global financial group that provides banking, trust services, securities, credit cards, and asset management to individuals and businesses. Its products work by offering loans, deposits, payments, investments, and asset management through a network of banks, digital platforms, and advisers. It differentiates itself by its large size, diversified offerings, and strong international footprint, including its U.S. expansion tied to the Morgan Stanley partnership. Its goal is to support economic growth worldwide by expanding its reach and promoting sustainable finance.
Company Size
10,001+
Company Stage
IPO
Headquarters
Tokyo, Japan
Founded
2006
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Simplify's Take
What believers are saying
- September 1, 2026 BlackRock and MSIM talks target an open Japanese private-credit platform.
- September 3, 2026 tokenized JGB fund creates settlement rails for stablecoins and collateral.
- August 2026 GROW acquisition strengthens pensions technology after losing clients to fintech competitors.
What critics are saying
- Japan private credit partnerships with BlackRock and MSIM remain unproven, delaying revenue until 2027.
- GROW acquisition still needs approvals; court rejection or antitrust scrutiny would stall Australia's expansion.
- If tokenization and private-credit bets commoditize, MUFG loses fee edge and strategic relevance.
What makes MUFG unique
- MUFG combines Japan's deepest corporate lending network with Morgan Stanley's capital-markets reach.
- Progmat and September 3, 2026 tokenized JGB funding give MUFG rare blockchain infrastructure.
- MUFG's 2026 global footprint spans Japan, EMEA digital infrastructure, Australia superannuation, and Thailand payments.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Professional Development Budget
401(k) Retirement Plan
Remote Work Options
Flexible Work Hours
Company News
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BigGo: MUFG launches Japan's first domestic JGB tokenized fund. September 3, 2026 Four Mitsubishi UFJ Financial Group companies - Mitsubishi UFJ Asset Management, Mitsubishi UFJ Morgan Stanley Securities, Mitsubishi UFJ Trust Bank, and Progmat - established the first domestically domiciled tokenized investment trust in Japan and began verification in a live production environment, reports BigGo Finance. The fund deploys ¥200 million (approximately $1.3 million) of proprietary capital in short-term Japanese government bonds with remaining maturities of three months or less, and will not be offered to external investors. Beneficiary registry management is conducted on a blockchain, while the certificate-based representation of units is maintained. The objective is to connect the fund with stablecoins and tokenized deposits, transforming investment trusts into "usable assets" that can serve as settlement instruments or collateral. However, institutional constraints remain, as the legal framework for Japanese investment trusts presupposes the physical certificate representation of beneficiary rights. Your Finadium username has not changed. In most cases, your existing password will continue to work on this updated site. If your password does not work, please click the "Lost your password?" link below to set a new password on the upgraded system.
MUFG EMEA appoints Bénédicte de Giafferri as Head of Digital Infrastructure Coverage. MUFG EMEA today announces the appointment of Bénédicte de Giafferri as Managing Director, Head of Digital Infrastructure Coverage for EMEA. In this newly created role, Bénédicte will further develop client relationships to deliver MUFG's pipeline of digital transactions, including data centres, in a product-agnostic role. As part of MUFG's EMEA coverage business, she will support clients with diversification of funding for this growing sector, which is evolving from traditional project financing to include corporate and securitisation structures. Bénédicte, with over 25 years' experience in banking and infrastructure finance, will build out the digital infrastructure strategy for EMEA and lead the EMEA team, working in close collaboration with colleagues in U.S. and APAC regions. She will be based in Paris and report locally to Genoveva Ramon-Borja, Head of Global Corporate and Investment Banking EU Platform and Corporate Coverage, and functionally to Holly Villiers, Deputy Head of Global Corporate and Investment Banking, EMEA. Bénédicte spent the past 16 years at Natixis, most recently leading the Real Assets worldwide origination teams for five years. Her previous roles included various positions at the European Investment Bank and Dexia Crédit Local. Genoveva Ramon-Borja, Head of Global Corporate and Investment Banking EU Platform and Corporate Coverage, said: "This role was designed with a truly regional mandate, supporting digital infrastructure clients across EMEA, irrespective of location. Reflecting that, we conducted a talent search across the entire region to identify the strongest leader for the business, and Bénédicte emerged as the clear standout candidate. Her deep sector expertise, strong client relationships and international perspective will be invaluable as we continue to strengthen our digital infrastructure franchise and support clients across EMEA in this fast-evolving market." Holly Villiers, Deputy Head of Global Corporate and Investment Banking, EMEA, said: "Digital infrastructure is one of the most dynamic and strategically important sectors in EMEA today, necessitating the rapid evolution of financing structures. Bénédicte's experience will be instrumental as we continue to build our pipeline in the sector and support clients in navigating an increasingly diversified funding landscape. Her leadership will further enhance our ability to deliver innovative financing solutions across the capital structure and deepen our relationships with clients across the region." Bénédicte de Giafferri, Managing Director, Head of Digital Infrastructure Coverage, EMEA, said: "I am delighted to be joining MUFG at such an exciting time for both the bank and the digital infrastructure sector. Demand for digital infrastructure continues to accelerate, creating significant opportunities for clients as funding models evolve and new pools of capital enter the market. I look forward to working with colleagues across EMEA, the U.S. and APAC to build on MUFG's strong franchise and support clients with their strategic ambitions in this rapidly growing sector."
MUFG taps BlackRock and Morgan Stanley as it eyes Japanese private credit. September 1 2026 Mitsubishi UFJ Financial Group (MUFG) is exploring separate collaborations with BlackRock and Morgan Stanley Investment Management (MSIM) to develop an open platform for institutional investment in Japanese private credit. MUFG has entered into discussions with both firms on developing Japan's private credit segment, as the country's nascent market starts to attract global investors and managers look to expand their presence in the region. The potential collaborations aim to connect domestic and global capital with Japanese companies, MUFG said. The discussions will cover the evaluation, sourcing and investment in private credit opportunities, it added. MUFG brings a large Japanese corporate client network and local market access to the partnerships, while BlackRock contributes global private credit expertise through its HPS platform. MSIM, also brings its experience in the space, having provided debt solutions to businesses globally for more than 15 years. Japan's private credit market remains at a relatively early stage of development compared with those in Europe and the US. However, private credit firms, encouraged by a combination of macroeconomic factors and changing investor attitudes towards alternative credit, have recently been expanding their presence in Japan. For example, Fiera Capital opened a Tokyo office in October 2025 and made a number of hires, including Chinatsu Aoyama as director, private markets specialist, earlier this year.
EarnIn raises $75M Debt Financing. EarnIn secures a $75M debt financing facility from MUFG to support the expansion of its real-time earnings management platform and financial wellness products. Updated August 31, 2026 EarnIn, a fintech company providing earnings management and financial wellness solutions, has secured a $75M senior secured revolving credit facility from Mitsubishi UFJ Financial Group (MUFG). Investors. Mitsubishi UFJ Financial Group (MUFG) served as the sole lender for this financing facility. EarnIn use of funds. The company plans to use the capital to provide scalable and cost-effective funding to support its growth and the expansion of its suite of products, including its flagship offering, Live Pay. About EarnIn. EarnIn is a fintech company focused on earned wage access and financial wellness. Its products include Early Pay, which gives workers access to wages up to two days before payday, and Cash Out, which allows employees to access a portion of their earned income before payday. Its Live Pay product enables employees to stream their earnings in real time. Funding details. Company: EarnIn Raised: $75M Round: Debt Financing Funding Date: September 4, 2025 Lead Investor: Mitsubishi UFJ Financial Group (MUFG) Software Category: FinTech Source: https://fintech.global/2025/09/04/earnings-platform-earnin-secures-75m-financing-from-mufg/ Updated August 31, 2026