Full-Time
Healthcare Coordinator
Deadline 2/20/27
PDS Health
Compensation Overview
$15.75 - $22/hr
San Antonio, TX, USA
In Person
Travel between offices may be required.
Category
 Operations & Logistics (1) |
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Requirements
- High School Diploma or General Educational Development (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications and patient insurances is required.
- Results oriented with energetic self-starting attitude, ability to set and meet realistic goals, and persistence to achieve results.
- Patient advocate with flexible, adaptive, empathetic, ethical approach.
- Process focused operator who is data-driven, detail oriented, organized, and has comprehensive knowledge of all operational processes and is computer proficient.
- Financial acumen including understanding profit drivers, using metrics to manage, and understanding local market drivers and competition; ability to build financial understanding of team members, staff and clinicians.
- Influencer who actively listens and observes behavior to create a win/win need for change.
- Self-motivated and reliable, capable of working independently and as part of a team.
- Ability to multi-task effectively without compromising quality of work.
- Excellent interpersonal, oral and written communication skills.
- Ability to handle and maintain extremely confidential patient records.
- Organized, detail-oriented individual able to work in a fast-paced environment.
- Be comfortable with understanding the Comprehensive Care Model and ensuring the office exemplifies it.
Responsibilities
- Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gains a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient.
- Achieves proficiency in the Practice Management System and tools and uses these skills to assist patients in making the best possible decision for their unique wants and needs.
- Executes the Healthcare Coordinator handoff in partnership with each clinician on every exam patient.
- Serves as a subject matter expert on all available financial options to provide patients choices that fit in their budget.
- Proactively overcomes common patient objections to starting treatment.
- Obtains necessary insurance pre-authorizations for patients who need this prior to completing treatment.
- Ensures the office exemplifies the Comprehensive Care Model within the offices as well as referrals outside the office.
- Is an active participant in daily morning huddles, monthly team meetings, and any other required meetings.
- Maintains an understanding of business imperatives and how the role directly impacts metrics and results.
- Demonstrates stewardship of the Practice Management System Brand by making decisions consistent with the Brand framework.
- Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care.
- Maintains a professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully at all times.
- Ensures compliance with Company policies and with State, Federal and other regulatory bodies.
- Performs other duties and responsibilities as assigned.
Desired Qualifications
- Prior course work or on-the-job training in the fields of dentistry, insurance, or business.