Full-Time

Technical Consultant

Business Services

Confirmed live in the last 24 hours

RELX

RELX

1,001-5,000 employees

Provides analytics and decision tools for professionals

Data & Analytics
Social Impact
Legal

Mid

London, UK

Hybrid position based in London (Bishopsgate).

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Customer Service
REST APIs

You match the following RELX's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Experience of implementing & configuring bespoke customer SaaS products
  • Demonstrate use of REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks.
  • Demonstrate excellent teamwork and verbal and written communication skills. Show Ability to work closely with customers at all levels, investigator to C Suite
  • Able to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service
  • Able to react well to rapidly changing requirements with a positive attitude. Self-motivated with a drive to succeed.
  • Able to speak French or Russian languages would be ideal however not a must.
Responsibilities
  • Using your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform
  • Delivering bespoke on-boarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform
  • Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service
  • Working closely with customers to develop financial crime strategies and configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives
  • Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders
  • Supporting and guiding business customers through the full life-cycle of on-boarding, meeting timescale requirements
  • Ensuring client satisfaction with implemented solutions and conduct product training and client demonstrations
Desired Qualifications
  • Able to speak French or Russian languages would be ideal however not a must.

RELX provides information-based analytics and decision tools tailored for professional and business customers across various sectors. The company operates in four key areas: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Its products utilize extensive data and analytics to assist clients, such as researchers, healthcare professionals, legal practitioners, and business executives, in making informed decisions and enhancing productivity. RELX differentiates itself from competitors through its subscription-based business model, which ensures a consistent revenue stream, alongside income from transactional sales and advertising. The company's goal is to support corporate responsibility initiatives, focusing on diversity, social justice, and sustainable development, while actively contributing to the United Nations' Sustainable Development Goals (SDGs) through its offerings.

Company Stage

IPO

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1894

Simplify Jobs

Simplify's Take

What believers are saying

  • Integration of Enamine compounds accelerates drug discovery, reducing costs by up to 90%.
  • Recognition as a leader in fraud solutions strengthens RELX's market position.
  • Inter airport Southeast Asia 2025 offers opportunities for RELX's Exhibitions segment.

What critics are saying

  • Reliance on alternative credit data may lead to regulatory scrutiny.
  • Data privacy concerns arise from Enamine's database integration into Reaxys.
  • Increased competition in Asia's airport projects may challenge RELX's exhibitions segment.

What makes RELX unique

  • RELX offers a subscription-based model ensuring steady recurring revenue streams.
  • The company integrates extensive data analytics to enhance decision-making across industries.
  • RELX actively supports UN Sustainable Development Goals through its products and partnerships.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Mental Health Support

Family Planning Benefits

Health Savings Account/Flexible Spending Account

Flexible Work Hours

Remote Work Options