Full-Time
Posted on 9/9/2025
Cloud-based voice, messaging, emergency services provider
No salary listed
Raleigh, NC, USA
In Person
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Bandwidth provides cloud-based telecommunications services for businesses, offering voice calling, messaging (text/SMS), and emergency calling capabilities that can be embedded into other applications via APIs. Its products work by delivering communications over a cloud platform that developers and enterprises integrate into their systems, with billing based on subscription fees or usage, and optional premium service levels. The company differentiates itself by delivering a bundled suite of API-accessible voice, messaging, and emergency services with emphasis on reliability and scalability through regular maintenance and updates, serving enterprises, service providers, and application developers who need programmable communication tools. Bandwidth’s goal is to help its clients implement dependable, scalable communication channels within their own apps and workflows, growing through a mix of recurring subscriptions and usage-based revenue.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Raleigh, North Carolina
Founded
2005
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100% Medical & Dental Coverage
401(k) & College Savings Plan
PTO with Email Embargo
Free Gym Membership
90 Minute Workout Lunches
Employee Development Opportunities
Salesforce, Inc (CRM) partners with A key cloud communications provider. Talha Qureshi Salesforce, Inc. (NYSE:CRM) is one of the Ridiculously Cheap Stocks to Buy According to Wall Street Analysts. On March 27, Salesforce, Inc. (NYSE:CRM) announced a partnership between its newly launched Agentforce Contact Center and Bandwidth Inc. Bandwidth is a cloud communications provider. The partnership aims to deliver infrastructure for the Salesforce Contact Center. The line between CRM software and traditional contact centers and AI agents is blurring as companies shift to unified cloud systems that link customer data directly to real-time interactions. Salesforce's Agentforce is a CRM-embedded tool that uses AI for smarter and personalized customer conversations. As part of this collaboration, Bandwidth Inc. supplies core voice and messaging infrastructure through its Communications Cloud and Maestro orchestration software. Management noted that this ensures reliable, low-latency global connectivity, which is crucial for AI-driven voice interactions. The company also highlighted that Agentic AI needs high-quality, scalable communication. Bandwidth powers this with owned networks for better performance, faster innovation, and cost efficiency. Salesforce, Inc. (NASDAQ:CRM) creates cloud-based software for customer relationship management, providing solutions across sales, service, marketing, commerce, and collaboration, as well as many industries, along with training, support, and consulting services. While Penneco Pipeline Corp. acknowledge the potential of CRM as an investment, Penneco Pipeline Corp. believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see its free report on the best short-term AI stock.
Bandwidth has partnered with Salesforce's newly launched Agentforce Contact Center, providing voice and messaging infrastructure for the CRM-native, AI-driven contact center platform. The collaboration positions Bandwidth as foundational infrastructure for enterprises consolidating customer engagement around unified cloud architectures. Agentforce Contact Center, built directly into Salesforce's CRM, enables AI-powered customer conversations informed by complete customer data. Bandwidth will deliver its Communications Cloud and Maestro orchestration software to support the platform's global reach and reliability requirements. Bandwidth supports all 2025 Gartner Magic Quadrant leaders in both Contact Center as a Service and Unified Communications as a Service. The company's network covers over 65 countries and more than 90% of global GDP, serving major technology platforms and Global 2000 enterprises.
Bandwidth executives told investors at the Citizens Technology Conference that voice communications demand is rebounding, driven significantly by AI voice agents. CEO David Morken said AI agents require communications capabilities to place and receive calls with low latency, positioning Bandwidth's network across 65-plus countries as a key infrastructure provider. He predicted AI voice agents will represent "the next new billion users" of telephone networks. CFO Daryl Raiford reported fourth-quarter results exceeded guidance, with record profitability and cash flow. Full-year revenue grew 10%, whilst the company achieved a record 59% non-GAAP gross margin in 2025, with guidance for 60% or higher going forward. Bandwidth's software services, including Maestro and Call Assure, reached a $15 million annual recurring revenue run rate, contributing high-margin revenue streams.
Bandwidth reported fourth-quarter revenue of $207.7 million, slightly below analyst estimates of $208.3 million, representing a 1.1% year-on-year decline. Adjusted earnings per share of $0.35 beat expectations by 4.8%. CEO David Morken highlighted record million-dollar-plus deals, including two significant wins in the quarter. The company attributed profitability improvements to a stronger software services mix and cost discipline. Revenue guidance for Q1 2026 of $201.5 million exceeded analyst estimates. During the earnings call, analysts focused on enterprise voice growth, competitive dynamics with Twilio, and AI voice adoption. Management noted recent customer wins came from traditional carriers like Verizon and AT&T, whilst emphasising that AI integration has become central to enterprise conversations, with 2026 expected to be pivotal for scaling AI use cases.
Bandwidth reported solid Q4 2025 results and announced its first share repurchase programme, reflecting confidence in its business model. The company closed a record number of million-dollar-plus deals in 2025, including two in Q4 with a major US insurance group and a top-10 US bank. For full-year 2025, Bandwidth generated $754 million in revenue, up 10% organically year-over-year, with adjusted EBITDA of $93 million and free cash flow of $57 million. The company's enterprise voice customer category grew 21%, driven by AI-powered communications adoption. For 2026, Bandwidth expects total revenue growth of approximately 16% year-over-year, adjusted EBITDA margin of 20%, and non-GAAP earnings per share of $1.66 to $1.74. The company maintained 99% customer name retention and increased average annual revenue per customer to $232,000.