Senior Technical Program Manager

Lab Summary:

Samsung Knox™ is a combination of a proven security foundation built into Samsung devices, and a mature suite of business solutions leveraging this platform, Secured by Knox. The Knox platform is anchored in the actual chipset of the device during the manufacturing stage. Knox protects both businesses and consumers using Samsung phones, tablets, and wearables. In addition, our portfolio of Knox cloud solutions allows businesses to configure, customize, deploy, and manage their devices to meet various and specific needs.

Come join the Samsung Knox team and help us define and develop the future role of smart phones in business! https://www.samsungknox.com/

Position Summary:

The Technical Program Manager for Samsung Knox will be a highly motivated individual who has a strong technical background in program management. The ideal candidate should be able to manage complex technology projects with aggressive schedules, deliver the projects on time. This includes figuring out innovative processes for efficiently planning, implementing, and delivering Knox projects. The candidate possesses strong problem-solving and analytical skills, excellent communication skills, and an ability to influence business and technical leaders to contribute continue success to Samsung Knox. The candidate should be passionate about the projects and delivering quality products in timely manner.

Position Responsibilities:

• Work with Samsung's global teams to ensure that technology integration projects are delivered as per the requirements with high quality and on time
• Identify stakeholders by collaborating with cross-functional teams (product management, software engineering, executives) across multiple geographies
• Using effective project/program management techniques to work closely with stakeholders to define scope, goals and deliverables in alignment with Samsung business goals
• Own end-to-end project delivery with a focus of on-time and high quality
• Define and track project deliverables by working closely with stakeholders
• Proactively manage changes in project scope, identify risks, issues and contingency plans
• Communicate status and dashboards on a regular basis with the stakeholders on structured status report and presentation slides
• Correctly represent the urgency of issues and escalate issues appropriately.
• Lead and drive process change and improvement
• Develop and manage program schedules, milestones and deliverables.
• Experience using tools such as JIRA, Confluence, MS Office Suite
• This position will contribute to Samsung’s R&D efforts by creating high-value products that address unmet enterprise market needs

Required Skills:

• Bachelors degree in Computer Science or equivalent combination of education, training, and experience
• 10+ years’ professional experience in software engineering program and project management
• Experience with Enterprise Mobility products is strongly desired, especially understanding of Android Enterprise and tech stack such as Kernel, Android Framework, Security Enhanced for Android, and Application layer
• Experience managing AI/ML platforms using LLM for feature and/or solution development
• Experience developing dataset generation and model testing using LLM
• Demonstrated experience working with technology partners (of all sizes), to deliver enterprise solutions & projects involving multiple stakeholder teams
• Full understanding of how to manage end to end product lifecycle, from idea inception through development and launch
• Ability to generate and present professional presentation slides and documentation
• Demonstrated experience communicating effectively across disparate organizational structures and multiple management levels
• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
• Ability to successfully facilitate collaboration across multiple functions, departments and levels and serve as a role model for teamwork