Full-Time

Senior Product Owner

Technology

Posted on 9/30/2025

Deadline 10/2/25
Southwest Airlines

Southwest Airlines

10,001+ employees

Low-cost domestic airline with flexible policies

Compensation Overview

$116.3k - $129.3k/yr

+ Bonus Opportunities

No H1B Sponsorship

Dallas, TX, USA

Hybrid

Voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs.

Category
Product (1)
Required Skills
Agile
Product Management
Risk Management
SCRUM
Data Analysis
Requirements
  • Ability to make decisions independently and demonstrate skills to support, guide, and mentor other Product Owners in the same business domain
  • Ability to understand technical issues across multiple business systems and how business areas interact in order to drive toward the best solutions
  • Ability to be analytical and problem solve with a high attention to detail
  • Ability to show initiative by anticipating risks, issues and opportunities, and escalating them accordingly, while mentoring and coaching
  • Skilled in presentation, facilitation, communication, and negotiation across multiple stakeholders and levels in the organization
  • Ability to search for opportunities, focus on business value and the Return On Investment and act proactively on possible risks and threats
  • Ability to effectively manage complex tasks that are not well defined
  • Ability to balance priority, risk, value, learning opportunities and dependencies and effectively uses product / Team backlog to manage them
  • Ability to effectively communicate complex problems, risks, progress, or new ideas to diverse Stakeholders and influence direction
  • Knowledge of industry trends and new technologies in order to provide innovative product guidance to the Business or Product Manager
  • Expertise in Agile including the value and principles, and how they are applied in enterprise environments
Responsibilities
  • Provide innovation and the end-to-end launch of integrated solutions/products across multiple Agile Teams
  • Collaborate with Business Partners and Product Managers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment across multiple Agile Teams
  • Work with senior stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
  • Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria across multiple products or complex solutions
  • Turn data insights into products with actionable outcomes to the ultimate customer
  • Oversee the design, construction, and implementation of integrated solutions ensuring functionality meets business requirements
  • Coach and mentor other Product Owners across multiple Agile Teams to build, refine, prioritize and maintain their Team backlogs
  • Review, approve, and drive iteration content by prioritizing user stories and accept user stories as complete
  • Define and prioritize solutions to complex issues and effectively communicate dependencies, risks, issues and cope for complex solutions
  • Coach and mentor Product Owners and Scrum Masters in the successful delivery of Scrum ceremonies such as iteration planning, iteration reviews, and demos
  • May perform other job duties as directed by Employee's Leaders
Desired Qualifications
  • Strong technical fluency with AWS cloud services (ECS, Lambda, RDS, S3, IAM) to guide strategy and align with engineering execution
  • Experience leading teams within a SAFe Agile framework, including PI Planning, backlog prioritization, and feature delivery at scale
  • Demonstrated success in defining and executing product roadmaps that modernize enterprise applications in cloud environments
  • Exposure to infrastructure as code, microservices architectures, and enterprise integration (APIs, Kafka, event-driven systems)
  • Skilled in cross-functional collaboration, translating business needs into actionable technical requirements and aligning stakeholders

Southwest Airlines provides affordable air travel across the United States. It operates a domestic network with a low-cost, point-to-point route structure and a no-frills operating model designed to keep costs down. Its product combines basic flight service with customer-friendly policies (such as free checked bags and no change fees) and revenue comes from ticket sales, ancillary services, and loyalty programs. Southwest differentiates itself from competitors through its emphasis on value, flexible policies, and a focus on customer service. The company’s goal is to make air travel affordable and convenient for leisure travelers, families, and business travelers alike while maintaining efficient operations.

Company Size

10,001+

Company Stage

IPO

Headquarters

Dallas, Texas

Founded

1971

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 revenue hit $7.2 billion with 11.2% unit revenue growth.
  • Assigned seating and extra legroom boost premium revenue from 60% customers.
  • Ohana Rewards launched April 28, 2026, targets Hawaii interisland loyalty.

What critics are saying

  • Jet fuel at $4.10 per gallon from US-Iran conflict erodes $4 EPS guidance.
  • FAA probes misuse of safety program, grounding 49 Boeing 737s soon.
  • Hawaiian Airlines undercuts Ohana Rewards, stealing Hawaii market share.

What makes Southwest Airlines unique

  • Southwest exclusively uses Boeing 737s for low-cost, point-to-point domestic routes.
  • No change fees and two free checked bags build customer loyalty.
  • Unique Southwest Culture prioritizes employee and customer hospitality.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

401(k) Company Match

401(k) Retirement Plan

Profit Sharing

Remote Work Options

Company News

Buy Woke Free
Apr 21st, 2026
Best woke-free airlines in 2026: which carriers won't lecture you at 30,000 feet.

Best woke-free airlines in 2026: which carriers won't lecture you at 30,000 feet. By BuyWokeFree Staff Apr 21, 2026 0 views You just want to get from point A to point B without being lectured about pronouns, diversity quotas, or corporate social justice initiatives. Is that too much to ask at 30,000 feet? Unfortunately, the airline industry has been one of the most aggressive sectors when it comes to DEI hiring, Pride branding, and progressive corporate activism. But thanks to Trump's executive orders, a reinvigorated FAA, and conservative watchdog pressure, the cockpit is starting to look a little less woke. Here's where every major U.S. carrier stands in 2026 - ranked by their BuyWokeFree Woke Score - and what it means for your next flight. The Woke Score rankings: from bad to worst. Before Buy Woke Free get to the good news, let's survey the damage. Every major U.S. airline has at some point embraced DEI hiring goals, LGBTQ+ sponsorships, or heavy ESG commitments. But some are far more egregious than others. Recommended Products As an Amazon Associate Buy Woke Free earn from qualifying purchases Southwest airlines - Woke Score: 100/100 (avoid). Discover more Company Culture Assessment Retail Trend Analysis Benchmade Griptilian That's right - Southwest earns the maximum woke score on the BuyWokeFree database. Despite facing a federal lawsuit from America First Legal over discriminatory DEI hiring practices, Southwest's CEO publicly doubled down on the company's DEI culture during an earnings call. They were one of only two major airlines to keep full DEI statements in their 2024 annual report, and they paid a symbolic one cent to settle a discrimination suit rather than admit wrongdoing. Southwest used to be the people's airline. Now they're a DEI program with wings. Their budget-friendly fares come bundled with progressive activism - and that's a price many conservatives aren't willing to pay anymore. Alaska Airlines - Woke Score: 90/100 (avoid). Alaska Airlines scores a 90 on its woke meter, making it the second most activist carrier in the U.S. Alaska has been a consistent participant in the Human Rights Campaign's Corporate Equality Index, maintains aggressive diversity hiring targets, and has been a visible corporate sponsor of LGBTQ+ events. If you're flying the Pacific Northwest corridor, Alaska is nearly unavoidable - but when alternatives exist, take them. United Airlines - Woke Score: 79/100 (significant concerns). Discover more Emergency Food Kits BePrepared Solar Generators DEI Program Audits United Airlines scored an infamous own goal when they publicly announced a goal to have 50% of their pilot training class be women or people of color - explicitly tying hiring to demographic quotas rather than merit. The backlash was swift, and even some mainstream media couldn't ignore it. The FAA's 2025 directive ordering merit-based pilot hiring was tailor-made for carriers like United. To their credit, United CEO Scott Kirby has since stated the airline will "continue to hire based on merit," but the company's track record earns it a 79 - too high to recommend when better options exist. The middle of the pack. American Airlines - Woke Score: 71/100 (Use caution). American Airlines gets partial credit for actually doing something about its DEI problem. After America First Legal filed a discrimination complaint against the carrier, American agreed to formally abandon discriminatory DEI hiring practices - one of the first major airlines to make such a commitment in writing. They also scrubbed DEI references from their 2024 annual report entirely. A Woke Score of 71 still puts American firmly in "use caution" territory, but the trajectory is heading in the right direction. If you're a frequent American flyer with miles invested, you can hold your nose slightly less tightly than you would on Southwest. Delta airlines - Woke Score: 52/100 (least worst major carrier). Delta won't win any awards for conservative values, but with a Woke Score of 52, it's the least woke of the major U.S. airlines. Delta maintained a DEI statement in its annual report but framed everything around "merit-based" language - suggesting the company is at least reading the room politically, even if their underlying culture hasn't fully reformed. For travelers who must fly a major carrier, Delta is your best bet among the big players. It's not a ringing endorsement - it's a harm reduction strategy. The budget alternatives: Spirit and Frontier. Recommended Products As an Amazon Associate Buy Woke Free earn from qualifying purchases Here's the silver lining for conservative flyers: budget carriers Spirit Airlines and Frontier Airlines are notably absent from the BuyWokeFree woke score database - and that silence is telling. Neither carrier has made headlines for DEI hiring scandals, progressive corporate activism, or LGBTQ+ sponsorship campaigns. They operate as lean, profit-focused airlines without the ideological baggage of their legacy competitors. If your route options include Spirit or Frontier and you can handle the no-frills experience, these budget carriers offer an implicit win: your fare dollars aren't funding DEI departments, diversity chief salaries, or Pride sponsorships at 35,000 feet. The FAA's new merit-based mandate: A win worth noting. In early 2025, the Trump administration's FAA issued a sweeping directive requiring all U.S. airlines to conduct pilot hiring on an exclusively merit-based basis, with federal enforcement consequences for non-compliance. The DOT simultaneously scrubbed DEI content from its own websites and effectively ended demographic-based hiring targets across the aviation industry. This is a genuine policy win. Aviation safety and merit-based hiring should never have been separated in the first place, and it took an executive order to force the industry to admit what conservative travelers have known for years: putting DEI quotas ahead of qualifications in a safety-critical industry is reckless. Tips for flying conservative in 2026. * Check the score before you book. Use the BuyWokeFree brand database to look up your carrier before committing to a fare. A few extra dollars to fly a less-woke airline is money well spent. * Ditch the legacy carrier loyalty programs when possible. Southwest, United, and Alaska rake in massive loyalty program revenue. Shift your spending to Delta or a budget carrier wherever you can. * Use a woke-free credit card for travel rewards. Several conservative financial institutions offer travel rewards cards that don't funnel points into progressive airline partnerships. * Fly private when the budget allows. Charter flights and private aviation companies generally operate outside the corporate DEI ecosystem entirely. It's not accessible for everyone, but it's the ultimate woke-free flying experience. * Drive when the route works. Road trips are the most woke-free travel option by definition - and American roads were built for exactly that kind of freedom. The bottom line. The honest truth is that there is no fully woke-free major airline in 2026. The industry spent years enthusiastically embracing progressive corporate culture, and one election cycle isn't going to undo decades of DEI institutionalization overnight. Recommended Products As an Amazon Associate Buy Woke Free earn from qualifying purchases But the landscape is shifting. The FAA's merit-based hiring mandate, America First Legal's successful legal pressure campaigns, and a growing chorus of conservative consumers are all forcing the airline industry to reckon with the consequences of alienating half their customer base. In the meantime, here's the 2026 hierarchy for conservative flyers: Delta is your least-bad major carrier. Spirit and Frontier are your best budget options. Southwest is the one to avoid most aggressively. And private aviation remains the ultimate expression of merit-based, woke-free travel. The skies aren't fully free yet. But the wind is finally changing direction. Recommended Woke-Free Products As an Amazon Associate Buy Woke Free earn from qualifying purchases Be Prepared, Stay Independent

FlightStatus24
Apr 16th, 2026
$215K lawsuit shakes Southwest Airlines after hotel flood incident involving flight attendant.

$215K lawsuit shakes Southwest Airlines after hotel flood incident involving flight attendant. April 16th, 2026 A legal dispute involving Southwest Airlines has drawn attention after the airline was hit with a $215,000 lawsuit following a hotel flooding incident allegedly caused by one of its flight attendants. The case highlights the potential liabilities companies face when employees are involved in incidents outside the aircraft but still during work-related travel. According to reports, the incident occurred during a crew layover, where significant water damage was caused to a hotel property. The hotel has since filed a lawsuit seeking compensation for damages, repairs, and business disruption. The situation has sparked discussions about corporate responsibility, employee conduct, and insurance coverage in the aviation industry. What happened during the hotel incident? The lawsuit centers on an incident where a hotel room occupied by a flight attendant was reportedly flooded, causing extensive damage not only to the room but also to surrounding areas. Water leakage allegedly spread to multiple floors, affecting infrastructure, furnishings, and guest accommodations. While specific details of how the flooding occurred remain part of the legal proceedings, initial claims suggest negligence played a role. Whether it was due to unattended running water or a malfunction that went unaddressed, the damage escalated quickly, resulting in costly repairs for the hotel. Legal grounds behind the $215K lawsuit. The hotel's legal claim is based on property damage, loss of revenue, and operational disruption. When hotel rooms or facilities are rendered unusable, businesses can suffer immediate financial losses due to canceled bookings and repair downtime. In this case, the plaintiff argues that the airline bears responsibility because the employee was staying at the hotel as part of a work assignment. This raises important legal questions about employer liability and whether companies are accountable for off-duty behavior during business travel. Employer liability in crew layover situations. Crew layovers are a standard part of airline operations, with companies typically arranging and covering accommodations for their staff. However, these situations can blur the lines between personal responsibility and corporate liability. If an employee causes damage while off duty but still within the scope of work-related travel, courts may evaluate whether the employer should share responsibility. Factors such as company policies, supervision, and contractual agreements with hotels often play a role in determining liability. Financial and reputational impact on airlines. Beyond the financial implications of a $215,000 claim, incidents like this can affect an airline's reputation. Publicized lawsuits may raise concerns about staff conduct and operational oversight. Airlines often rely on strong partnerships with hotels worldwide. Disputes of this nature could strain those relationships, potentially leading to stricter agreements, higher insurance premiums, or revised crew accommodation policies. Insurance and risk management considerations. Cases like this highlight the importance of comprehensive insurance coverage for both airlines and hospitality providers. Liability insurance may cover damages caused by employees, but coverage limits and policy conditions can vary. Risk management strategies are also critical. Airlines may need to reinforce guidelines for employee behavior during layovers and ensure that staff are aware of their responsibilities while staying in partner accommodations. Lessons for businesses and travelers. This lawsuit serves as a reminder that incidents during business travel can carry significant consequences. Companies must clearly define expectations for employee conduct, even outside the workplace. For hotels, it underscores the importance of having strong legal agreements and insurance protections when hosting corporate clients. Clear documentation and incident reporting procedures can help mitigate disputes when issues arise. Conclusion: A costly reminder of accountability. The $215K lawsuit involving Southwest Airlines underscores how a single incident can lead to complex legal and financial challenges. As the case unfolds, it may set a precedent for how similar situations are handled in the future. Ultimately, the situation highlights the need for accountability at both individual and corporate levels. With clearer policies, better risk management, and stronger communication, businesses can reduce the likelihood of such costly incidents occurring again.

PR Newswire
Apr 14th, 2026
Southwest Airlines appoints Sabrina Callahan as chief digital and marketing officer and Nandika Suri as VP of Rapid Rewards

Southwest Airlines has appointed Sabrina Callahan as its first Chief Digital and Marketing Officer and Nandika Suri as Vice President of Rapid Rewards. The new leaders will focus on evolving customer experience whilst maintaining the airline's brand identity. Callahan will oversee marketing and digital strategy, unifying the marketing funnel with digital platforms. She brings experience from Hilton, Walmart and AT&T, where she led digital modernisation and e-commerce expansion initiatives. Suri will lead Southwest's Rapid Rewards loyalty programme, working to grow membership and drive engagement whilst advancing key partnerships. She brings expertise from Choice Hotels International, Under Armour and United Airlines in building large-scale loyalty programmes. The appointments support Southwest's strategic focus on enhancing customer experience and digital capabilities as the airline expands into new markets.

National Today
Apr 13th, 2026
Massachusetts Financial Firm Invests in Southwest Airlines - Houston Today

Massachusetts Financial Services Co. MA, a major investment management firm, purchased a new stake of 3,470,852 shares in Southwest Airlines Co. (NYSE:LUV) during the fourth quarter, according to a recent SEC filing. The $143.45 million investment represents approximately 0.67% ownership of the airline.

Houston Chronicle
Apr 11th, 2026
Few are buying this 'thank you' note from Southwest Airlines.

Few are buying this 'thank you' note from Southwest Airlines. A sincere thank-you note? Or damage control? By Chason Gordon, Texas Brands Reporter April 10, 2026 Thank-you notes are meant to be a subtle gesture, not something that inspires mockery. On that note, Southwest Airlines has seen a bumpy past few months, including a handful of complaints about its updated boarding process and a related cutthroat competition for bin space. Keep Watching Watch More So a customer allegedly getting a handwritten thank-you note onboard a recent Southwest flight should be just a nice, harmless gesture. Except that few are buying it, in various ways. Article continues below this ad A recent Reddit post showed a note thanking one Samuel for being a "valued A-list preferred customer" and imploring him to let the staff know if he needs anything. Now assuming this was an actual note and not staged by the poster, many simply saw it as a move by the recently-beleaguered airline to do some damage control and soften its image. "Trying to earn some good publicity after they've pissed their customer base off. Typical corporate stupidity," wrote one cynical person. "It looks like Samuel and the crew signature and the message were written with a different pen. They probably have a prewritten stack of them," responded another, dipping into conspiracy. Don't try to do anything nice for anyone on Reddit, apparently. Now obviously, there is no way to tell if this was part of some grandiose policy change to reshape public perception or if it was just a friendly customer service note from a worker trying to go the extra mile. Sincerity and the Internet don't typically mesh well, so the reaction is to be expected. Sl Lost reached out to Southwest for additional details and will update the article when Sl Lost hear back. Article continues below this ad Want more Chron? Make Sl Lost a Preferred Source on Google to see more of Sl Lost when you search. Just like local restaurant franchises will sometimes do a little extra outside company policy, certain crews may do the same. Which is why one person wrote in response to the above cynicism, "Jesus you must be fun at parties. A nice gesture by people who might actually like their job and want to offer an above and beyond experience and your reaction is "corporate stupidity." "I got a similar note when flying on a regional in Japan. Sometimes nice things are just nice things." Article continues below this ad But clearly, some lapsed Southwest fans are ready to pounce at the airline for any missteps and seem to think they're doing the old symbolic gesture trick to roughly paint over all the other cost, delay and seating issues. Maybe they are, and maybe they're not. But it's not like things at all the other airlines are going so great, and where's their nice notes? One thing is clear: If any of those commenters get one of these notes, they'll probably take a picture for Reddit and then hand it right back to the attendant when they come to collect the garbage. More Culture April 10, 2026 Texas Brands Reporter Chason Gordon is the Texas Brands Reporter at Chron. He covers H-E-B, Buc-ees, Whataburger, Tesla and SpaceX, among other major Lone Star State businesses. Previously, he contributed to Slate, Collider, McSweeney's, Vice, and Splice Today. He currently lives in Houston.

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