Quality Specialist

Working at Freudenberg: We will wow your world!

Responsibilities:

• Ensure Product Quality & Customer Satisfaction: Monitor and measure production outputs to meet or exceed customer expectations.

• Lead Continuous Improvement Initiatives: Identify and implement corrective actions and improvement opportunities across processes and teams.

• Optimize Testing & Inspection Methods: Select and apply appropriate measurement techniques and equipment, including programming and operating Vision Measurement systems (Micro-Vu).

• Manage Supplier Quality: Evaluate, audit, and monitor internal and external suppliers to ensure compliance with quality standards and drive corrective actions.

• Handle Customer Complaints & Claims: Investigate product quality issues, manage complaints, and communicate resolutions and corrective actions.

• Support New Product Launches: Collaborate cross-functionally to ensure quality requirements are met for new production, including PPAPs and FAIRs.

• Coordinate Quality Documentation & Reporting: Maintain databases such as SCAR and CCAR, and ensure accurate documentation of audits, inspections, and corrective actions.

• Define and Maintain Quality Standards: Develop and apply quality control concepts, sampling plans, and performance metrics to prevent non-conformities and reduce waste.

• Collaborate with Customers & Suppliers: Act as a liaison for quality-related inquiries, investigations, and returns, ensuring timely and effective communication.

• Support Visual Inspection Operations: Oversee and scale visual inspection workforce based on business needs and quality requirements.

Qualifications:

• Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience

• 1 to 3 years’ experience in quality with a production and manufacturing industry

• Relevant certifications, system experience, and training

• Professional-Level English language skills preferred

• Mechanical aptitude.

• Analytical skills.

• Working knowledge of or ability to learn quality processes such as APQP, ISO, PPAP, 8D, 5Why, and continuous improvement programs such as 6Sigma and Lean. 

• Working knowledge of or ability to learn Microsoft Excel.

• Working knowledge of or ability to learn manufacturing processes, specifically related to rubber products.

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK General Partnership