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Account Manager
Digital Events
Confirmed live in the last 24 hours
Locations
Lyndhurst, NJ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Management
Salesforce
Requirements
  • Ability to build client relationships resulting in advocacy, trust and continued long term business
  • Successfully manage multiple priorities in a fast-paced environment
  • Familiar with health sciences and regulated environments
  • Proactive self-starter with excellent organizational skills
  • Ability to recognize the need to engage upper-level management prior to escalation and need to establish improved process
  • Excels at developing and delivering formal and informal presentations to a variety of audiences
  • Ability to identify new opportunities and bring forward to appropriate Veeva stakeholders
  • Prior Account management experience
  • Exhibits strong problem solving , decision making and process improvement skills
Responsibilities
  • Primary point of contact for Enterprise customers for their assigned brand(s), and or business unit
  • Perform escalation management and ability to identify risks
  • Provide monthly reporting and analytics
  • Lead monthly cadence meetings
  • Coordination of inquiries/requests for event changes
  • Participation in interviewing and hiring
  • Approve speaker slide decks and help facilitate configuration changes impacting client experience
  • Maintains knowledge of appropriate speaker bureau regulations and client standards (Business Rules Documentation)
Desired Qualifications
  • B.S. or B.A. degree or equivalent experience
  • Minimum of 3+ years of client service or account management experience
  • Prior or familiarization with speaker bureau process'
  • Salesforce
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
Benefits
  • Parental leave
  • PTO
  • Free food
  • Health, dental, & vision insurance
  • Gym membership reimbursement
Company Values
  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed