Full-Time
LogRocket
501-1,000 employees
Analytics platform for web application monitoring
No salary listed
Mid, Senior
Boston, MA, USA
This is a hybrid position, which implies that the candidate will need to work in the office part of the time.
- 3+ years of Sales Engineer experience
- Familiar with React, Redux, Angular, or other modern front-end frameworks
- Strong communication and customer service skills
- Experience problem solving and troubleshooting in a fast-paced environment
- Assist Sales and Customer Success team with initial discovery calls and customer on-boarding
- Work closely with prospective customers to clearly communicate and demonstrate LogRocket's value proposition
- Answer technical questions for prospective and current customers
- Identify customer pain points and position LogRocket as a solution
- Become an expert in LogRocket's product and technology stack
- Lead On-Premise installations
- Experience with AWS or other cloud providers, preferred
LogRocket provides an analytics platform that helps improve user experiences by monitoring and debugging web applications in real-time. The platform allows product teams, developers, and customer success managers to track user behavior, identify issues, and enhance performance. LogRocket operates on a subscription-based model, offering different pricing tiers that cater to varying needs for features and support. What sets LogRocket apart from its competitors is its focus on real-time monitoring and the ability to provide detailed insights into user interactions, which helps teams create smoother web experiences. The company's goal is to ensure that every web interaction is as seamless and effective as possible.
Company Size
501-1,000
Company Stage
Series C
Total Funding
$55M
Headquarters
Boston, Massachusetts
Founded
2016
Simplify's Take
What believers are saying
- Growing demand for real-time session replay tools boosts LogRocket's market potential.
- AI-driven analytics integration enhances LogRocket's user behavior insights.
- Mobile-first strategy adoption increases demand for LogRocket's mobile monitoring tools.
What critics are saying
- Increased competition from FullStory and Hotjar threatens market share.
- Stricter data protection laws raise privacy concerns for user session recording.
- Open-source alternatives challenge LogRocket's subscription-based model.
What makes LogRocket unique
- LogRocket offers real-time session replay, enhancing user experience debugging.
- The platform supports all languages and frameworks, ensuring broad compatibility.
- LogRocket's Conditional Recording feature uses machine learning for granular data capture.
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Benefits
Flexible Work Hours - Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule.
Stock Options - Full-time employees receive stock options - we believe that we all should own a piece of the incredible company we’re building.
Health, Dental & Vision Coverage - Our robust nationwide health plans give you the flexibility to select the right coverage for you and your family through a variety of plan options.
Unlimited PTO - Enjoy time to travel, plan a staycation, or just take a day off when needed with our unlimited PTO policy. Each employee is afforded the flexibility to rest and recharge.
Parental Leave - Balancing work and family is essential, so LogRocket offers three months of fully-paid parental leave to any employee welcoming a child into their home.
Learning & Development - We know how important career growth is, so we offer a yearly $500 stipend to help support continued development throughout your journey.
Lunch & Snacks - Free catered lunches three days a week plus unlimited snacks and cold brew in our office.
Social Activities - Being remote has not stopped us from hosting fun events. From trivia to chocolate making to virtual paint nights, we ensure employees are fostering connections and building strong relationships.
401(k) - Plan and invest for the future with a 401(k) via Guideline. LogRocket’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings.
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 3%2 year growth
↑ 8%Enriching customer feedback data - Highlights integrates with Qualtrics and other voice of customer solutions to understand negative customer sentiment
Finally, LogRocket, Inc'll integrate everything with JavaScript to create a contrast theme selector that can be used even if an operating system does not support high- or low-contrast settings.
In this article, LogRocket, Inc'll introduce Valibot, one of the newest validation libraries on the block.
In this article, LogRocket, Inc will explore what is currently known about this upcoming CSS feature, including what makes it exciting and some of its potential use cases.