Full-Time
Integration Specialist II
Remote
Updated on 5/20/2024
Unified spend platform for corporate management
Mid
United States
- 2+ years of relevant work experience in a customer-facing role, working with accounting systems (Quickbooks Online, Netsuite, Xero)
- Functional expertise in General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, HRIS
- Experience implementing a variety of ERP solutions (Quickbooks Online, Netsuite, Xero)
- Excellent communication skills, both with customers and within an organization
- Demonstrated ability to provide customized solutions to a variety of customers
- Ability to resolve issues and risks in a cross-functional and collaborative way
- Strong sense of urgency in driving projects to completion while achieving desired business outcomes
- Own escalations for Brex’s integrations (NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify, Concur, CoupaPay, Conferma, Workday ERP, Oracle Fusion, etc.) working directly with customers, CSMs, or DSS to solve their issues
- Be recognized by customers as a trusted expert in ERP architecture and business process flow
- Own customer queues and mitigate customer challenges in a timely manner
- Attend or own calls with customer escalations as needed
- Support creating and updating any training material, as well as Help Center content for integrations, to ensure escalations are as minimal as possible
- Be the subject matter expert on integrations to support cross-functional teams
- Partner with EPD to ensure the seamless rollout of new or updated integrations for customers
Brex offers a unified spend platform encompassing global corporate cards, expense management, travel booking, and bill pay, all powered by AI technology. The platform enables companies to automate compliance, manage multi-currency spend, and streamline accounts payable processes, providing a seamless and efficient solution for businesses of all sizes.
Company Stage
Series D
Total Funding
$1.5B
Headquarters
San Francisco, California
Founded
2017
6 month growth
↓ -11%1 year growth
↓ -1%2 year growth
↑ 7%Benefits
Self-care. Health, dental, and vision; One Medical; Spring Health mental wellbeing; Calm membership.
Money. Competitive compensation with a biannual merit cycle, equity, 401(k) plan, and more.
Rest. Unlimited PTO if full-time, paid holidays, company weeks off, and parental leave.
Freedom. Remote-first, team and company offsites, monthly stipend, and one-time office setup budget.