Full-Time

Integrations Specialist II

Brex

Brex

1,001-5,000 employees

Credit cards & financial services for startups

Data & Analytics

$89600 - $112000

Equity

Junior

Remote in USA

Required Skills
NetSuite
Communications
Oracle
Requirements
  • 2+ years of relevant work experience in a customer-facing role, working with accounting systems (Quickbooks Online, Netsuite, Xero)
  • Functional expertise in the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, HRIS
  • Experience implementing a variety of ERP solutions (Quickbooks Online, Netsuite, Xero)
  • Excellent communication skills, both with customers and within an organization
  • Demonstrated ability to provide customized solutions to a variety of customers
  • Ability to resolve issues and risks in a cross-functional and collaborative way
  • Strong sense of urgency in driving projects to completion while achieving the desired business outcomes
Responsibilities
  • Own escalations for Brex’s Integrations (NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify, Concur, CoupaPay, Conferma, Workday ERP, Oracle Fusion, etc) working directly with the customers, CSMs, or DSS to solve their issue
  • Be recognized by our customers as a trusted expert in ERP architecture and business process flow
  • Own customer queues and mitigate customer challenges in a timely manner
  • Attend or own calls with customer escalations as needed
  • Support creating/updating any training material / Help Center content for Integrations to ensure escalations are as minimal as possible
  • Be the subject matter expert on integrations to support cross-functional teams
  • Partner with EPD to ensure the seamless rollout of new or updated integrations for our customers

Company Stage

Series D

Total Funding

$1.5B

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

5%

2 year growth

19%

Benefits

Self-care. Health, dental, and vision; One Medical; Spring Health mental wellbeing; Calm membership.

Money. Competitive compensation with a biannual merit cycle, equity, 401(k) plan, and more.

Rest. Unlimited PTO if full-time, paid holidays, company weeks off, and parental leave.

Freedom. Remote-first, team and company offsites, monthly stipend, and one-time office setup budget.