Full-Time

Customer Success Manager

Posted on 5/9/2024

Laika

Laika

51-200 employees

Compliance software and consulting services


Mid, Senior

Remote in USA

Required Skills
Sales
Communications
Product Design
Data Analysis
Requirements
  • Bachelors degree
  • 2-6 years of experience in a customer-facing role and startup SaaS experience
Responsibilities
  • Own post-sales relationships with existing and new customers
  • Help improve customer experience through data analysis
  • Contribute to tutorials and communications
  • Maximize customer retention
  • Aid in innovative product design and development

At Thoropass, the commitment to integrating compliance seamlessly into business operations through specialized software and expert consulting makes it an outstanding workplace for those passionate about making complex regulatory environments manageable and efficient. Employees benefit from being at the forefront of compliance technology and regulatory expertise, offering a dynamic and highly professional environment where innovation in audit readiness is a routine part of the workday. The hands-on consulting approach not only enhances business readiness but also fosters a culture of continuous learning and improvement among team members.

Company Stage

Series C

Total Funding

$100M

Headquarters

New York, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

11%

1 year growth

1%

2 year growth

4%

Benefits

Early equity in a fast-growing company

Unlimited PTO

Remote work from home model

Stipend for home office equipment

Quarterly wellness and home wifi stipend

Paid courses and certifications