Associate FRM

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support the FRM team to enhance access and fulfillment related to StimLabs products.
• Foster effective communication across various departments, including Market Access, Marketing, Customer Service, Accounting, and Field Sales.
• Contribute to both long-term and short-term strategic planning, executing necessary tactics in a fast- paced environment.
• Demonstrate comprehensive knowledge of reimbursement and market access for StimLabs’ entire product portfolio.
• Assist FRM’s as needed by educating new and existing customers on product reimbursement, including billing, coding, claims submission, national and local coverage policies, and best practices for clinical
• documentation.
• Collaborate with sales, market access, and insurance verification teams to proactively monitor reimbursement activities and address reimbursement challenges.
• Support team members in identifying, understanding, and overcoming patient access and fulfillment obstacles, with an emphasis on reimbursement knowledge across different service sites.
• Perform related duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Strong understanding of healthcare reimbursement processes and market access strategies.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented and fast-paced environment.
• Experience in customer education and support related to healthcare products.
• Familiarity with coding practices and claims submission processes.
• Proactive problem-solving skills and a commitment to supporting both the team and customers.