Job Description
At our Company, we are committed to fostering an inspiring workplace that empowers our employees to innovate and excel. Our Global Workplace and Enterprise Services team provides essential solutions that ensure a safe and productive environment. We prioritize the well-being of our communities and the environment, making a positive impact beyond our organization.
The Director of Maintenance & Engineering plays a pivotal role in overseeing and guiding all maintenance and engineering operations for our Company’s research and administrative facilities at the West Point, Pennsylvania campus. This position will manage approximately 145 union and non-union personnel, ensuring a high standard of performance across all teams.
As the leader of the Maintenance & Engineering team, the incumbent will direct activities related to maintenance, engineering, reliability, stockroom management, and collaborate with key external service providers involved in Maintenance, Repair, and Operations (MRO) stockroom functions, as well as maintenance planning and scheduling. Responsibilities will encompass partnering with cross-functional teams to ensure the safe, efficient, and effective operation and upkeep of research and administrative facilities and systems. You will inspire and engage stakeholders both within and outside of Global Workplace and Enterprise Services by utilizing innovation, technical expertise, and strong communication skills to achieve business objectives. This role reports directly to the Executive Director of Engineering, Utilities, and Technical Services.
The primary activities include and are not limited to the following:
Leadership and Oversight: Direct and guide building maintenance and engineering functions which include Maintenance & Utilities, Maintenance & Reliability Engineering, and MRO Stockroom Operations, ensuring alignment with departmental objectives.
Cross-Department Collaboration: Lead with an enterprise mindset to partner with various Global Workplace and Enterprise Services organizations and other our Company divisions, engaging with internal customers, stakeholders, and external vendors to foster effective communication and support.
Technical Guidance and Solution Development: Provide expert technical guidance to employees and clients, anticipating their needs to identify and implement effective solutions.
Resource Management: Adapt departmental plans and priorities to address resource and operational challenges; forecast resource needs and manage the allocated budget efficiently.
Team Development: Enhance the organization’s technical and professional excellence by mentoring staff, selecting appropriate assignments, and facilitating training initiatives to build a skilled workforce.
Coaching for Diverse Perspectives: Encourage employees to examine issues through multiple lenses—including safety, compliance, automation, equipment, process, and personnel—to drive comprehensive resolutions.
Consultation on Complex Issues: Collaborate with next-level management on complex decisions and issues that impact other departments, ensuring informed decision-making.
Benchmarking and Continuous Improvement: Establish and maintain benchmarking processes to evaluate performance against industry standards, driving continuous improvement initiatives across all maintenance and engineering functions.
Performance Management through KPIs: Develop, track, and analyze key performance indicators (KPIs) to measure the effectiveness of teams and processes, ensuring alignment with organizational goals and driving accountability for performance outcomes.
Technical Support Oversight: Supervise the technical and engineering support team in activities that include:
Analyses of heating, cooling, hydraulic, electrical, and lighting systems
Conducting root cause analyses of equipment failures
Reviewing engineering project documentation
Performing Lifecycle Asset Management (LCAM) assessments, planning, and budgeting
Developing conceptual scopes for Global Workplace and Enterprise Services facility modifications
Managing the Building Information System for the PA Region
Implementing building systems strategic planning and reinvestment programs
Overseeing Reliability Engineering initiatives
Education Minimum Requirement:
Bachelor’s degree in engineering or related field
Required Experience and Skills:
Minimum of 5 years in Maintenance, Engineering, Facilities, or Project Management.
Exceptional communication, leadership, and teamwork skills, with the ability to inspire and motivate cross-functional teams.
Comprehensive understanding of maintenance processes and systems.
Proven ability to lead, develop, and motivate cross-functional teams of internal employees and external service providers amidst competing priorities and agendas.
Familiarity with financial and budget management tasks.
Strong technical problem-solving abilities.
Demonstrated collaboration skills and a passion for delivering excellent customer service.
Preferred Experience and Skills:
Advanced degree in engineering or a related field.
Experience engaging with regulatory agencies and collaborating with external professionals.
Experience managing Collective Bargaining units and executing Collective Bargaining Agreements (CBA).
Familiarity working within an Integrated Facilities Management model.
Understanding of our Company projects and facilities.
Capacity to swiftly address issues and develop solutions that minimize compliance risks, enhance efficiencies, and optimize business resources.
Experience with software systems, including SAP and Hexagon.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers’ Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Not Applicable
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
12/6/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
