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Full-Time

Account Manager

Confirmed live in the last 24 hours

Spreedly

Spreedly

51-200 employees

Global payments orchestration platform with API

Financial Services
Data & Analytics

Mid, Senior

Durham, NC, USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Customer Service
Requirements
  • 3-5 years of experience working directly with customers
  • 1-2 years of experience in sales, account management, or customer success roles, preferably at a payments tech company
  • Basic understanding of the payments industry
  • Demonstrated ability to help customers use products effectively and increase their satisfaction, and a passion for providing excellent customer service
  • Comfortable communicating with different levels of stakeholders, from executives to technical staff
  • Polished verbal and written communication skills
  • Basic negotiation and problem-solving skills
  • Ability to stay organized and pay attention to details
  • Basic ability to analyze data and understand trends
  • Exposure to technology-based solutions
  • Interest in continuously learning about payment strategies and how they impact business growth
  • Exposure to working with technical customers, such as developers, using APIs for e-commerce support
  • Exposure to a growing tech company environment
  • Fluency in the English language, both written and spoken
Responsibilities
  • Regularly review clients’ business priorities and growth strategies to build account plans
  • Protect and grow renewal revenues by ensuring that clients are deriving maximum value through their use of Spreedly
  • Track clients’ growth projections against current usage and initiate contract upgrades
  • Continuously identify expansion opportunities and capitalize on those opportunities by executing strong sales acumen and closing capabilities

Spreedly offers a global payments orchestration platform that enables businesses to connect with multiple payment services through its API, providing advanced vaulting, smart routing, and 3DS2 security for a flexible and PCI-compliant solution to optimize online revenue.

Company Stage

Series A

Total Funding

$83.1M

Headquarters

Durham, North Carolina

Founded

2008

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-8%

2 year growth

-15%