Full-Time

Growth Marketer

Posted on 9/2/2024

Decagon

Decagon

51-200 employees

Generative AI solutions for customer support

Data & Analytics
Enterprise Software
AI & Machine Learning

Senior, Expert

San Francisco, CA, USA

Category
Growth Marketing
Growth & Marketing
Required Skills
Agile
Sales
SEO
Marketing
Requirements
  • 5+ years of experience in growth marketing, ideally at an early-stage company
  • Experience implementing marketing software tools
  • Strong analytical skills and ability to communicate marketing performance
Responsibilities
  • Develop and execute demand-generation initiatives to drive new leads
  • Experiment rapidly with new messaging, channels, and tactics to optimize new customer acquisition
  • Develop an SEO, paid, and field marketing strategy
  • Collaborate effectively with cross-functional team members to align sales efforts with business objectives, creating a unified, agile approach to marketing
  • Analyze new experiment performance and communicate learnings to other stakeholders
  • Build a strong brand and following for Decagon both for potential customers and in the tech ecosystem

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

Company Stage

Series B

Total Funding

$97.3M

Headquarters

San Francisco, California

Founded

2023

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for AI-driven customer support solutions enhances Decagon's market potential.
  • Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.
  • Shift towards subscription-based AI services aligns with Decagon's scalable business model.

What critics are saying

  • Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.
  • Over-reliance on key clients like Bilt and Vanta poses a potential business risk.
  • Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

What makes Decagon unique

  • Decagon.ai offers AI solutions that enhance customer support and operational efficiency.
  • Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.
  • Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

INACTIVE