Full-Time
Patient Access Senior Specialist
Epic Solution Delivery
Posted on 9/8/2026
Interwell Health
201-500 employees
Kidney care management via physician partnerships
No salary listed
Remote in USA
Remote
Associate's
 IT Operations (1) |
|---|
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- 5+ years of experience in healthcare IT, Epic product development, and/or enterprise software delivery.
- 5+ years of Epic experience, with a deep understanding of Epic system configurations, workflows, and best practices.
- An Associate’s Degree in Healthcare, Information Technology, Informatics, or related fields, or equivalent experience.
- Advanced understanding of the Epic system and deep technical knowledge across multiple Epic modules.
- Required Epic certification in one or more relevant applications completed and maintained: Cadence or Prelude.
- Ability to take initiative and lead smaller project teams and development initiatives without supervision.
- Strong project management skills, including progress reporting, risk management, and time tracking.
- Excellent problem-solving and troubleshooting capabilities.
- Strong communication and interpersonal skills for client-facing tasks and team leadership.
- Willingness and ability to adapt to rapid workplace changes, including scheduling adjustments, workflows, policies, or processes.
- Ability to maintain agility and flexibility in response to changing business needs.
- Perform complex design and configuration work, including workflow assessments and proposing advanced Epic solutions for custom workflows or integrations.
- Review and analyze detailed requirements and ensure proper implementation of solutions.
- Assist with project management tasks, including planning, scheduling, and resource allocation for Epic implementation projects.
- Lead smaller projects and development initiatives within the Epic application.
- Own specific features and smaller development projects, and lead configuration and design for a module or advanced feature.
- Provide guidance and mentorship to Analysts and Senior Analysts on project tasks, troubleshooting, and Epic configurations.
- Conduct detailed testing and validation to ensure systems meet user requirements.
- Identify and correct complex issues without supervision.
- Engage directly with clients and internal stakeholders to ensure system requirements are understood and met.
- Provide knowledge transfer and training on built solutions to end users.
- Provide innovative ideas to stakeholders to improve system efficiency and user experience.
- Provide regular feedback to Epic on possible improvements to the Epic system.
Interwell Health focuses on kidney care management by partnering with physicians and healthcare systems to improve outcomes for patients with kidney disease. Its approach combines early detection and prevention with a value-based care model that emphasizes patient outcomes and cost-efficiency over service volume. The company offers a comprehensive suite of services—patient education, personalized care plans, and advanced data analytics—to monitor kidney health, enable early intervention, and delay disease progression. Differences from competitors include a strong emphasis on physician partnerships and data-driven, outcome-based care within a value-based framework, aimed at reducing the need for costly treatments like dialysis. The goal is to reimagine kidney care by improving patient outcomes while lowering healthcare costs through coordinated, preventive care and partnerships with providers and systems.
Company Size
201-500
Company Stage
Series B
Total Funding
$66M
Headquarters
Waltham, Massachusetts
Founded
2014
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Simplify's Take
What believers are saying
- On June 10, 2026, Interwell reported $273 million shared savings and 88% quality scores.
- Humana expanded Interwell’s kidney-care agreement into Florida, widening Medicare Advantage reach.
- Interwell’s 2026 AI and preventive-care push strengthens workflow control and physician retention.
What critics are saying
- CMS can redesign Kidney Care Choices after 2026, collapsing Interwell’s savings engine.
- Fresenius’ increased 2025 ownership and Tommy O’Connor’s 2025 succession deepen single-parent dependence.
- Epic and payer integrations create switching friction; one major contract loss would hit network scale hard.
What makes Interwell Health unique
- Interwell runs Fresenius Medical Care’s dedicated value-based kidney-care segment, fully integrated since 2025.
- It spans 2,200 nephrologists across 38 states and Puerto Rico, unmatched in nephrology.
- Acumen Rounder tightly links Epic workflows with nephrology rounds, billing, and transitions.
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Benefits
Remote Work Options
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 1%2 year growth
↑ 43%Tommy P. O'Connor appointed CEO of Interwell Health and Operating Segment leader of Value-Based Care to enhance benefits of the vertical integration and accelerate value creation in line with the FME Reignite strategy
National Honor Reflects Interwell's Exceptional Workplace Culture for Second Year in a RowBOSTON, May 13, 2025 /PRNewswire/ -- Interwell Health, a leading provider of value-based kidney care, has again been selected by Modern Healthcare as one of the 2025 Best Places to Work in Healthcare, a national recognition of its exceptional workplace culture and commitment to employee engagement."We are honored to be recognized by Modern Healthcare as one of the Best Places to Work in Healthcare for the second year in a row," said Robert Sepucha, CEO of Interwell Health. "At Interwell, we believe that when we support and empower our people, we deliver better outcomes for our patients. I'm deeply grateful to our employees for making Interwell such a special place to work and grow."This award program identifies and recognizes outstanding employers in the healthcare industry nationwide. Modern Healthcare partners with Workforce Research Group on the assessment process, which includes an extensive employee survey.Interwell is committed to making a positive impact for patients, employees, and communities with its focus on five values: caring deeply about the people we serve; being better when we work together; humility as a source of our strength; bringing joy to our work; and delivering on our promises.Competitive benefits include 100 percent remote work for most positions, tuition reimbursement, 401k matching, a paid volunteering day, and employee health resources like mental health and fertility benefits. Interwell is a proud member of the American Transplant Society's Living Donor Circle of Excellence, offering up to eight weeks of paid leave for organ donors. The company has also established eight Employee Resource Groups (ERGs), helping create better connections between employees."Being recognized as a 2025 Best Place to Work in Healthcare is a powerful testament to how these organizations value their people," said Dan Peres, President of Modern Healthcare
Recognition Underscores the Impact of Interwell Health's Collaborative, Value-Based Approach to Chronic Disease ManagementCHARLOTTE, N.C., April 29, 2025 /PRNewswire/ -- Interwell Health is proud to celebrate our partner, Metrolina Nephrology Associates, on being named a recipient of Healthcare Innovation's 2025 Innovator Awards. This national recognition honors standout teams that are driving meaningful change in healthcare. Metrolina was honored for its groundbreaking work in value-based kidney care.Metrolina is known for its proven record of tracking performance metrics and driving quality outcomes for patients. To expand its impact and enhance patient outcomes further, Metrolina partnered with Interwell Health to form the Charlotte Kidney Contracting Entity (KCE) and participate in the CMS Kidney Care Choices (KCC) model—a value-based initiative aimed at improving care for patients with chronic kidney disease and reducing costs by delaying the need for dialysis and incentivizing transplants."This award is more than recognition for nephrology innovation—it highlights a scalable, patient-centric care model that can be applied to other specialties to improve chronic disease management and a more sustainable healthcare future," said Bobby Sepucha, CEO of Interwell Health. "We're proud to support Metrolina in delivering high-quality, value-based kidney care."Metrolina's success was driven by three core strategies: leveraging data-driven insights to identify at-risk patients, expanding care coordination through interdisciplinary teams, and improving key quality measures such as optimal dialysis starts and depression screening rates."This work is about much more than hitting performance metrics—it's about fundamentally improving the lives of people living with kidney disease," said Dr. Carl Fisher, President, Metrolina Nephrology Associates
What You Should Know:– Interwell Health, a value-based kidney care management company, has unveiled Acumen Rounder, a nephrology rounding application that seamlessly integrates with Epic’s electronic health record (EHR) system.– The innovation is set to transform how nephrologists manage patient workflows and deliver value-based care.Enhancing Nephrology WorkflowsAcumen Rounder offers a comprehensive suite of features designed to improve efficiency, accuracy, and the user experience for nephrologists conducting rounds in hospitals and dialysis centers. Key features include:Patient Tracking: Enables easy identification of patients needing attention and their location, with flags for those in value-based care arrangements.Enables easy identification of patients needing attention and their location, with flags for those in value-based care arrangements. Hospital Follow-Up: Facilitates seamless communication of follow-up needs for hospitalized patients to office staff, improving care transitions.Facilitates seamless communication of follow-up needs for hospitalized patients to office staff, improving care transitions. Transitional Care Management (TCM): Automates workflows for managing recently discharged dialysis patients, including outreach, documentation, and billing for TCM visits.Automates workflows for managing recently discharged dialysis patients, including outreach, documentation, and billing for TCM visits. Clinical Documentation: Supports efficient dialysis note entry and consolidated monthly capitated billing (MCP).Supports efficient dialysis note entry and consolidated monthly capitated billing (MCP). Predictive Text: Streamlines data entry with predictive text for diagnoses, enhancing documentation speed.Streamlines data entry with predictive text for diagnoses, enhancing documentation speed
What You Should Know:– Interwell Health, a value-based kidney care management company, has unveiled Acumen Rounder, a nephrology rounding application that seamlessly integrates with Epic’s electronic health record (EHR) system.– The innovation is set to transform how nephrologists manage patient workflows and deliver value-based care.Enhancing Nephrology WorkflowsAcumen Rounder offers a comprehensive suite of features designed to improve efficiency, accuracy, and the user experience for nephrologists conducting rounds in hospitals and dialysis centers. Key features include:Patient Tracking: Enables easy identification of patients needing attention and their location, with flags for those in value-based care arrangements.Enables easy identification of patients needing attention and their location, with flags for those in value-based care arrangements. Hospital Follow-Up: Facilitates seamless communication of follow-up needs for hospitalized patients to office staff, improving care transitions.Facilitates seamless communication of follow-up needs for hospitalized patients to office staff, improving care transitions. Transitional Care Management (TCM): Automates workflows for managing recently discharged dialysis patients, including outreach, documentation, and billing for TCM visits.Automates workflows for managing recently discharged dialysis patients, including outreach, documentation, and billing for TCM visits. Clinical Documentation: Supports efficient dialysis note entry and consolidated monthly capitated billing (MCP).Supports efficient dialysis note entry and consolidated monthly capitated billing (MCP). Predictive Text: Streamlines data entry with predictive text for diagnoses, enhancing documentation speed.Streamlines data entry with predictive text for diagnoses, enhancing documentation speed