Full-Time
Director of Quality and Compliance
Childrens Division
Posted on 12/9/2025
Seven Hills Foundation
1,001-5,000 employees
Delivers integrated clinical, educational services
Compensation Overview
$70k - $77k/yr
Worcester, MA, USA
In Person
 Legal & Compliance (1) |
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- Education: Bachelor’s degree required; Master’s preferred in Human Services, Business, Social Work, Law, Public Health, or a related field.
- Experience: 5–10 years of progressive compliance experience in human services, healthcare, or child welfare. Familiarity with DCF, DEEC, and DESE regulations essential.
- Leadership: Proven success managing compliance programs, audits, and quality improvement initiatives.
- Skills: Strong analytical, organizational, and communication skills; ability to influence and build collaborative relationships at all levels.
- Develop, implement, and monitor a comprehensive compliance program for the Children’s Division that aligns with Foundation goals and regulatory requirements. Oversee internal and external audits, ensure timely corrective action, and maintain readiness for licensing and accreditation reviews.
- Regulatory and Accreditation Management: Ensure ongoing compliance with standards set by DCF, DEEC, DESE, DOE, Medicaid, and COA. Serve as a key liaison with state and federal agencies, ensuring documentation, reporting, and processes meet all applicable requirements.
- Quality Assurance and Continuous Improvement: Lead data-driven Continuous Quality Improvement initiatives to assess performance, identify trends, and implement meaningful enhancements in care quality. Oversee quality review processes, including Case Record Reviews (CRR) and UCRR activities, ensuring accuracy, timeliness, and compliance integrity.
- Policy and Documentation Integrity: Direct the development, review, and maintenance of compliance-related policies and procedures. Ensure documentation systems, including EHR, meet regulatory, contractual, and ethical standards for clinical and administrative accuracy.
- Risk Management and Incident Oversight: Conduct compliance risk assessments and develop strategies to mitigate identified risks. Ensure prompt reporting, investigation, and resolution of incidents or compliance violations.
- Training and Education: Collaborate with Learning and Development to design and deliver compliance and quality training programs that promote accountability, integrity, and continuous learning across all levels of staff.
- Communication and Reporting: Analyze and present quality and compliance data to leadership to inform decision-making and improve outcomes. Effectively communicate PQI findings across the division.
- Preferred: Professional compliance certification (CHC, CCEP) or clinical licensure; bilingual (Spanish/English) proficiency a plus.
Seven Hills Foundation provides integrated clinical, educational, and community-based supports for children and adults with disabilities and other life challenges across 160 locations in Massachusetts and Rhode Island, employing more than 3,600 professionals. Its services are delivered by a professional team through a network of sites and eleven affiliates, offering a continuum of care coordinated by ongoing strategic planning led by the President & CEO. The organization differentiates itself through its scale and seamless integration across multiple locations and affiliates, a focus on empowerment and professional service models, and active public policy advocacy. Its goal is to empower individuals toward the highest level of personal well-being and independence while identifying unmet community needs and promoting dignified public policies.
Company Size
1,001-5,000
Company Stage
Grant
Total Funding
$70K
Headquarters
Worcester, Massachusetts
Founded
1951
Simplify's Take
What believers are saying
- Launched $1.1M Family Childcare Success Project incubator in Worcester April 2026.
- Acquired Crotched Mountain School January 2026 expanding educational services.
- Kathleen Jordan assumes leadership July 2026 ensuring management continuity.
What critics are saying
- Crotched Mountain integration fails within 12 months creating service silos.
- Health Foundation cuts $1.1M grant in 12 months halting incubator.
- Medicaid rate cuts in 2026 slash $466M revenue forcing layoffs.
What makes Seven Hills Foundation unique
- Operates 160 locations across Massachusetts, Rhode Island, New Hampshire serving 28,000 clients.
- Integrates 11 affiliates like Aspire!, Open Door Arts, You Inc. for seamless services.
- Leads strategic planning every two years under Dr. David A. Jordan's guidance.
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Benefits
Health Insurance
401(k) Company Match
Student Loan Assistance
Tuition Assistance
Home Mortgage Initiative
Unlimited Paid Time Off
Paid Holidays
Paid Sick Leave
Company News
Worcester nonprofits team up to launch $1.1M child care business incubator. April 7, 2026 Seven Hills Foundation and Affiliates, the Guild of St. Agnes, and The Health Foundation of Central Massachusetts have partnered to launch a new $1.1-million incubator space in Worcester designed to help child care providers launch their own businesses. The Family Childcare Success Project incubator is the first of its kind in Central Massachusetts, according to the three Worcester-based nonprofits. The incubator aims to provide resources and training for those interested in launching their own child care businesses while providing on-site care for area families, with a capacity of 20 children. Participants will have up to two years to build their businesses while operating from the space while they develop their client base and work toward establishing a permanent location. The incubator will operate from two classroom spaces at an existing child care center operated by the Guild at 129 Granite St. The project was launched with $1.1 million from The Health Foundation's Synergy Initiative, which provides funding for projects targeting community-identified health issues in Central Massachusetts. Seven Hills Foundation and Affiliates is the largest human services nonprofit in Central Massachusetts, with $466 million in revenue and 1,923 local employees, according to information provided to the WBJ Research Department. The Health Foundation is the seventh largest grant-making foundation and nonprofit in the region, with $88.25 million in assets. The Guild of St. Agnes generates $33 million in annual and has $17 million in assets, according to nonprofit financial tracker Guidestar. Eric Casey is the managing editor at Worcester Business Journal, who primarily covers the real estate and banking & finance industries. - Digital Partners -
Seven Hills Foundation, a Massachusetts-based nonprofit, officially bought the school last January from Gersch Autism.
Worcester, MA (July, 2023) – Eighteen Central Massachusetts nonprofits have been granted a combined $1.4 million from Worcester-based UMass Memorial Health in partnership with Shields Health in Quincy. The grants are allocated as part of the Massachusetts Department of Public Health’s Determination of Need program and are given to organizations improving overall health in … Continued
Secondly, as many of you are aware, Seven Hills Foundation, Inc. has just acquired its newest program, Crotched Mountain School, a program of its newest affiliate, Seven Hills New Hampshire.
Worcester-based Seven Hills Foundation on Friday announced Kathleen Jordan, executive vice president and CEO of the organization, would take on leadership of the organization following President David Jordan’s retirement on July 1.