Part-Time

Virtual Care Veterinary Technician

Prescriptions Team

Modern Animal

Modern Animal

201-500 employees

Pet care with 24/7 telemedicine membership.

Compensation Overview

$23 - $26/hr

+ Sign-on bonus + Equity grant units

Remote in USA

Remote

Must work core hours in Pacific Time.

Category
Medical, Clinical & Veterinary (1)

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Requirements
  • Credentialed Veterinary Technician licensed for a minimum of two years
  • Successfully completed the VTNE
  • Five or more years of experience in the practice of small animal veterinary medicine and surgery; emergency and specialty experience is preferred but not required
  • Advanced knowledge in patient care in-clinic and at-home, surgical and dental procedures, and the diagnosis and treatment of medical conditions that would be routinely anticipated to occur in a general small animal practice
  • Willingness to quickly adapt to changing priorities in a fast-paced environment
  • Passion for client experience
  • High level of emotional intelligence
  • Excellent problem solving skills and the ability to work independently
  • Experience with a variety of computer programs
  • Exceptional verbal and written communication skills
  • Ability to work regular daytime, evening, weekends, and holidays
  • A quiet and distraction-free environment during working hours
  • Ability to sit and stand at a computer for extended periods of time
  • Forward thinker who enjoys living curiously
  • Provides compassionate, high quality medicine
  • Minimum Internet Service Provider parameters of greater than 100 Mbps down, greater than 100 Mbps up, and latency less than 10 ms
Responsibilities
  • Engage with members via chat, phone, and email, providing support and education on their pets’ prescriptions, health, and well-being
  • Manage fulfillment requests, scheduling needs, and medical follow-ups in a timely, accurate, and professional manner; identify and prioritize customer needs
  • Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information
  • Handle and resolve tasks independently, on time, and to a high-quality standard
  • Communicate with clinics and customers using a variety of software tools to navigate patient accounts, research and review policies, and communicate effective solutions
  • Review medical records to understand patient history and provide informed guidance
  • Document clearly and accurately in patient records using veterinary terminology
  • Verify and process prescriptions, ensuring appropriate follow-up for client requests
  • Deliver an unparalleled client experience by conveying empathy and warmth over chat, phone or video communication
  • Follow protocols, maintaining consistency while adjusting to each unique case
  • Participate in the evaluation of systems, giving frequent, productive feedback to the Virtual Care Leaders, or to the Product team via internal feedback tools
  • Thrive in a fast-paced, continuously learning environment, improving skills and delivering excellent care
  • Live and model the Modern Animal cultural vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment

Modern Animal provides pet healthcare through a hybrid model that combines physical veterinary clinics with 24/7 telemedicine. Members pay a subscription that includes video or chat consultations and access to in-clinic visits, offering affordable, predictable pricing. The service lets veterinarians assess conditions remotely and guide care via telemedicine, while clinics handle hands-on treatment. Its goal is to give pet owners convenient, continuous veterinary care by merging technology with traditional services.

Company Size

201-500

Company Stage

Series D

Total Funding

$210M

Headquarters

Culver City, California

Founded

2019

Get referred to Modern Animal

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Chewy acquisition scales clinics from 18 to 47 locations nationwide.
  • 85% revenue growth in 2024 hit $100M run rate.
  • $46M Series D funding from Addition, True Ventures, Upfront Ventures.

What critics are saying

  • FTC denies Chewy deal over antitrust in $40B vet market.
  • Vets4Pets expands to 100+ locations, undercuts pricing in Texas.
  • Banfield poaches vets with 25% higher salaries, causes 30% turnover.

What makes Modern Animal unique

  • Membership model delivers unlimited exams and 24/7 virtual care.
  • Clinics achieve revenue twice industry average with 20% EBITDA margins.
  • AI-powered tools automate admin tasks and enhance clinical decisions.

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Benefits

Medical, vision, and dental coverage

401k with a company match

Flexible time off

Paid parental leave

Free membership and discounts

Access to behavioral and mental health services

WFH stipends

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
Business Wire
Apr 8th, 2026
Chewy acquires Modern Animal for $125M, scaling vet clinics from 18 to 47 locations

Chewy has entered a definitive agreement to acquire Modern Animal, a technology-forward veterinary platform with 29 clinics, 24/7 virtual care and over 100,000 member families. The acquisition will instantly scale Chewy Vet Care's footprint from 18 to 47 locations nationwide and add over $125 million in annualised run rate revenue. The deal represents a strategic step in Chewy's evolution into a fully integrated pet healthcare ecosystem. Modern Animal clinics demonstrate attractive unit economics, with revenue per location twice the industry average and EBITDA margins exceeding 20% for mature clinics. The transaction is expected to be EBITDA-dollar neutral in 2026 and accretive to earnings per share within the first year following close. Closing is expected in Chewy's second quarter of fiscal year 2026, subject to regulatory approval.

Petfood Industry
Apr 8th, 2026
Chewy acquires Modern Animal, expanding vet clinic network.

Chewy acquires Modern Animal, expanding vet clinic network. The deal will grow Chewy Vet Care from 18 to 47 locations and add more than US$125 million in annualized run rate revenue. April 8, 2026 Chewy Inc. has entered into a definitive agreement to acquire Modern Animal Inc., a veterinary platform with 29 owned clinics, 24/7 virtual care and a membership model, the company announced. The acquisition will expand Chewy Vet Care's footprint from 18 to 47 locations nationwide and is expected to add more than $125 million in annualized run rate revenue. The deal is projected to be EBITDA-dollar neutral in 2026 on a pro forma basis, with EBITDA-dollar contribution expected to begin in 2027. Modern Animal clinics report revenue per location more than twice the industry average, with EBITDA margins exceeding 20% for mature clinics. The company operates a membership model with more than 100,000 member families. "Modern Animal perfectly complements our strategy to become the preeminent end-to-end pet health ecosystem, utilizing both owned and asset-light models," said Sumit Singh, Chewy CEO. "We are acquiring a high-growth platform with positive 4-wall EBITDA at the clinic level, a best-in-class operating engine, and over 100,000 member families. This deal accelerates our Vet Care expansion, drives higher long-term customer value, and creates a clear competitive moat in the industry." Steven Eidelman, founder and CEO of Modern Animal, said the company has focused on the experience of accessing and delivering care since its founding. "Chewy shares that vision, and we are committed to building the future of veterinary care together, through medical excellence, expanded access and exceptional experiences for both pet parents and the veterinary teams that support them," he said. Chewy estimates the integration will produce roughly 15-20% uplift in net sales per active customer for its veterinary network through increased engagement, cross-category purchasing and retention of Modern Animal member families. "The joining of Modern Animal's best-in-class operating systems and clinical expertise with Chewy's unparalleled customer acquisition and engagement engines creates an industry-leading, high ROI business almost immediately," said Mita Malhotra, president of Chewy Health. "Together, we can broaden access to convenient, high-quality veterinary care and deepen relationships with pet parents through a more connected healthcare experience." The U.S. veterinary services market was valued at approximately $40 billion in 2025 and is growing at roughly 5% annually. Chewy currently serves more than 21 million active customers. The transaction is subject to customary closing conditions, including regulatory approval, and is expected to close in Chewy's second fiscal quarter of 2026. Previously issued financial guidance remains unchanged pending close. Chewy's board of directors also authorized a US$500 million increase to the company's existing share repurchase program. Unlock Personalized Content! Sign up and the recommendations below will be more personalized for you!

PR Newswire
Sep 16th, 2025
MODERN ANIMAL ANNOUNCES $100M RUN RATE, FUNDING, AND BOARD EXPANSION

LOS ANGELES, Sept. 16, 2025 /PRNewswire/ - Modern Animal, the pioneering veterinary company dedicated to reimagining pet care, today announced that it has achieved a nine-figure revenue run rate and has raised $46 million in funding, led by Addition, True Ventures, and Upfront Ventures, with participation from Founders Fund, alongside a strategic expansion of its Board of Directors.

Fortune
Sep 16th, 2025
Exclusive: Modern Animal, veterinary clinic network, raises $46 million Series D | Fortune

Recently, Modern Animal raised $46 million in Series D funding, the company exclusively told Fortune.

NS Group
Sep 16th, 2025
Exclusive: Modern Animal, veterinary clinic network, raises $46 million Series D

Recently, Modern Animal raised $46 million in Series D funding, the company exclusively told Fortune.