Resident Engineer
Nascar
Posted on 3/31/2024
Extreme Networks

1,001-5,000 employees

Network connectivity solutions company
Company Overview
Extreme is on a mission to create effortless networking experiences that enable all of us to advance. Extreme is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways.
Data & Analytics
AI & Machine Learning

Company Stage

N/A

Total Funding

$478.3M

Founded

1996

Headquarters

Morrisville, North Carolina

Growth & Insights
Headcount

6 month growth

1%

1 year growth

6%

2 year growth

10%
Locations
Daytona Beach, FL, USA • Charlotte, NC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
IT & Security
IT Project Management
IT Support
Network Administration
Requirements
  • Expert in networking technologies with industry knowledge and experience. (6 or more years experience)
  • Thorough knowledge and proven experience with implementation and maintenance of the Extreme solutions
  • Thorough understanding of wireless and wired LAN configurations and deployments
  • 30-40% Travel Requirement to NASCAR-owned tracks to support weekend events onsite throughout NASCAR season
  • Must have strong skills in troubleshooting and problem resolution in a network environment. (including use of PCAP, Wireshark, and some wireless RF Analysis tools such as Ekahau, Hamina, AirCheck preferred)
  • Keen ability to understand and analyze customer requirements and position the Extreme solution effectively
  • Ability to effectively implement Extreme products and solutions in a mission-critical environment within a scheduled downtime or with no downtime
  • Excellent inter-personal, technical presentation and communications skills
  • Proven team player
  • Must be self-motivated and able to work independently
Responsibilities
  • Provide full-time project support for NASCAR’s Extreme wired and wireless networks in a virtual and in-person capacity as needed
  • Provide full-time event support at each NASCAR-Owned Track throughout the NASCAR racing season and playoffs
  • Perform annual Extreme Validated Configuration (EVC) health checks at each NASCAR Track running the Extreme wired and wireless network solution
  • Work closely with the Premier Stadium team on routine maintenance and updates per EVC guidance
  • Follow Extreme Professional Services PDIO (Plan/Design/Implement/Operate) implementation methodology
  • Responsible for the creation and maintenance of Extreme-related project documentation
  • Responsible as technical lead and trusted advisor for administration and customer implementations
  • Responsible as a liaison between the Account team, Premier Support Team, PLM, Engineering, GTAC (as required), and customer for all support operations
  • Work with Extreme partners and sales staff to implement Extreme solutions and provide knowledge transfer as required for the defined solution
  • Must maintain excellent knowledge of all Extreme product suites deployed by NASCAR: Extreme Cloud IQ- Controller including Wi-Fi deployments of over 500 Access Points, Extreme Cloud IQ – Site Engine, switching and executing API technology
  • Situational awareness and ability to proactively escalate any customer issues to GTAC, Account Team and Management in a timely and cohesive manner