Product Operations Manager @ ShyftLabs

Position Overview:

We at ShyftLabs are in search of a Product Operations Manager to help lead and navigate our AdTech projects. As a Product Operations Manager, you will play a crucial role in ensuring seamless operations, legal compliance, effective marketing implementation, and exceptional client relations.

ShyftLabs is a growing data product company that was founded in early 2020, and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

Job Responsibilities:

Stay updated with the latest advertising and data protection regulations, ensuring all AdTech solutions comply with legal requirements.

Collaborate with legal teams to review contracts, terms of service, and privacy policies, ensuring they align with regulatory standards.

Monitor industry standards and best practices to proactively address legal compliance issues.

Work closely with marketing teams to understand campaign objectives and translate them into technical requirements for the AdTech platform.

Coordinate with cross-functional teams to implement marketing strategies effectively through the AdTech platform.

Conduct regular audits to ensure marketing materials, including ad creatives and targeting parameters, comply with industry guidelines and client requirements.

Serve as a primary point of contact for clients, understanding their business goals, challenges, and expectations related to AdTech solutions.

Communicate project updates, milestones, and performance metrics to clients in a clear and concise manner.

Address client queries and concerns promptly, ensuring high levels of client satisfaction and fostering long-term relationships.

Develop and maintain detailed project documentation, including processes, timelines, and client requirements.

Collaborate with product development teams to identify and resolve operational challenges, ensuring the smooth functioning of AdTech solutions.

Implement quality assurance processes to guarantee the accuracy and effectiveness of ad campaigns, troubleshoot issues, and optimize performance.

Collaborate closely with product managers, engineers, and marketing teams to enhance product features and functionality based on client feedback and market demands.

Facilitate seamless communication and collaboration between different departments to ensure alignment on project goals and objectives.

Basic Qualifications:

Bachelor’s degree in Business, Marketing, or related field. Master’s degree is a plus.

2+ years of proven experience in Product Operations or a related role within the AdTech industry, preferably with Retail exposure.

Strong understanding of legal compliance requirements related to advertising and data protection.

Strong understanding of complex integrations.

Excellent communication skills with the ability to interact effectively with clients and internal teams.

Detail-oriented mindset with the ability to manage multiple tasks and projects simultaneously.

Familiarity with adtech platforms, digital marketing strategies, and retail industry trends.

Problem-solving skills and ability to thrive in a fast-paced, dynamic environment.

We are proud to offer a competitive salary alongside a strong healthcare insurance and benefits package. The role is preferably hybrid, with 2 days per week spent in the office. We pride ourselves on the growth of our employees, offering extensive learning and development resources.

ShyftLabs is an equal opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage qualified applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, nationality, and education levels to apply. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

6 month growth

1 year growth

2 year growth