The Facilities Operations Manager is responsible for the day-to-day operation, reliability, and physical condition of WS Development’s Tampa asset, Hyde Park Village. This role leads on-site facilities operations with a hands-on approach, ensuring mechanical, electrical, plumbing, and life safety systems operate safely and efficiently while maintaining the high standards expected of a premier retail environment.

The role also provides operational oversight of ongoing tenant fit-outs and property improvement projects, ensuring construction work is executed, integrates properly with base building systems, and adheres to property standards while managing critical vendors and operational excellence.

Facilities Operations

· Oversee operation and maintenance of HVAC, electrical, plumbing, irrigation, fire alarm, and life safety systems.

· Implement and manage preventative and predictive maintenance programs.

· Conduct routine inspections of building systems and property conditions to proactively identify operational, safety, and aesthetic issues.

· Through the lens of managing and coordinating, assess troubleshoot mechanical and electrical issues alongside qualified internal resources and vendors

· Maintain documentation including equipment logs, SOPs, warranties, and compliance records.

· Manage service providers for landscaping, valet, janitorial, security, waste, and specialty trades.

Construction Oversight

· Support tenant fit-outs and landlord capital projects occurring at the property.

· Review construction drawings and MEP plans to ensure compatibility with base building systems.

· Conduct regular site walks during active construction to ensure adherence to property standards and safety requirements.

· Coordinate with contractors, tenants, and internal construction teams to minimize disruption to property operations.

· Identify and address construction deficiencies that could impact long-term maintenance or building performance.

Operations & Budget Management

· Own the development and management of operating and CAM budgets.

· Evaluate repair vs. replacement decisions based on operational impact and lifecycle cost.

· Support emergency response and after-hours building system issues as required.

· 5–8+ years of commercial facilities or property operations experience.

· Strong working knowledge of HVAC systems, electrical distribution, plumbing infrastructure, and building automation systems.

· Experience supporting tenant construction or capital projects within an active commercial property environment.

· Ability to read and interpret construction drawings and MEP plans.

· Experience managing vendors and service contracts in a Class A retail, mixed-use, or hospitality environment preferred.

· Strong organizational and problem-solving skills with a high level of attention to detail.

· Customer-service mindset with the ability to operate in a high-touch retail environment.

· Bachelor’s degree in Engineering, Facilities Management, Construction Management, or related field preferred.