Full-Time
Healthcare Coordinator
PDS Health
Integrated healthcare support company
Compensation Overview
$17.25 - $24.25/hr
Roanoke, TX, USA
In Person
Travel might be required between offices.
 Administrative & Executive Assistance (1) |
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- A High School Diploma or general education degree (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications, and patient insurances is required.
- The candidate must be results-oriented, self-motivated, reliable, and capable of working independently and as part of a team.
- The candidate must be able to multitask effectively without compromising work quality.
- The candidate must have excellent interpersonal, oral, and written communication skills.
- The candidate must be able to handle and maintain extreme confidentiality of patient records.
- The candidate must be organized and detail-oriented and able to work in a fast-paced environment.
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from patients to start the dentistry diagnosed by the Dentist.
- Achieve proficiency in the PDS system and use its tools, skills, and talents to assist patients in making the best possible decision for their wants and needs.
- Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
- Serve as the subject matter expert on available financial options so patients can choose dentistry that fits their budget.
- Professionally overcome common patient objections to starting treatment.
- Obtain necessary insurance pre-authorizations before patients complete treatment.
- Ensure the office exemplifies the Comprehensive Care Model within the offices and through referrals outside the office.
- Participate actively in daily morning huddles, monthly team meetings, and other required meetings.
- Understand business imperatives and how the role directly impacts metrics and results.
- Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain an appropriate professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
- Ensure compliance with company policies and state, federal, and other regulatory bodies.
- Perform other duties and responsibilities as assigned.
- Prior coursework or on-the-job training in dentistry, insurance, or business.
PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.
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