About the role

Responsibilities:

As a Multimodal Site Reliability Engineer (SRE) at Character, you will be responsible for ensuring the reliability, scalability, and performance of our app and AI multimodal services (e.g., voice interfacing services). You will work closely with our development team to design and implement processes and systems that ensure the stability and availability of our service.

• Maintain production multimodal services operational.

• Instrument, monitor and optimize the performance and reliability of our service.

• Implement and maintain automation tools and processes to prevent and mitigate service disruptions.

• Collaborate with development teams to design and implement scalable, reliable systems.

• Participate in on-call rotations to provide support for critical incidents and outages.

Who we’re looking for

Requirements:

• 5+ years of experience in a development focused SRE role in a technology organization with scale

• Possess deep coding experience with specific expertise in Python, SQL, Linux, CI/CD, Kubernetes, Terraform

• Have worked with multiple cloud computing platforms such as GCP

• Can reliably troubleshoot across a range of platforms and systems

Desired Experience:

• Have familiarity with WebRTC stacks / services

• Have familiarity with GPU clusters and/or HPC environments

• Have familiarity with monitoring and logging tools such as Prometheus and Grafana

• Have first-hand experience scaling a consumer product from early days into hypergrowth

You will be a good fit if you are proactive and have a “get things done” mindset. Given our current pace of growth and load on our systems, most people have had a significant impact during their first week at the company.

About Character.AI

Founded in 2021 by AI pioneers Noam Shazeer and Daniel De Freitas, Character is a leading AI company offering personalized experiences through customizable AI ’Characters.’ As one of the most widely used AI platforms worldwide, Character enables users to interact with AI tailored to their unique needs and preferences.

Noam co-invented core LLM tech and was recently honored as one of TIME’s 100 Most Influential in AI. Daniel created LaMDA, the breakthrough conversational AI now powering Google’s Bard.

In just two years, we achieved unicorn status and were named Google Play’s AI App of the Year – a testament to our groundbreaking technology and vision.

Ready to shape the future of AGI? 🚀

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.