Part-Time
Teller 1
First United Bank
Community banking and financial services
No salary listed
Frisco, TX, USA
In Person
Category
 Finance & Banking (1) |
|---|
Required Skills
Sales
Customer Service
Requirements
- A high school diploma or General Educational Development (GED) credential is required.
- The employee must perform each essential duty satisfactorily and may receive reasonable accommodations to perform essential functions.
- Basic mathematical skills are required.
- Exceptional customer service skills are required.
- Good problem-solving and decision-making skills are required.
- The employee must demonstrate good judgment and the ability to make on-the-spot decisions regarding customer transactions while balancing customer satisfaction with bank exposure to loss or fraud.
- The ability to work in a fast-paced environment and under pressure is required.
- The ability to communicate effectively with customers through written, verbal, and non-verbal communication is required.
- The ability to use email, a telephone, and other communication tools is required.
- The employee must be dependable and adhere to timelines and schedules.
- The employee must complete all required compliance examinations annually.
- The employee must adhere to all First United policies and procedures, including the Teller Policy.
- The employee must dress professionally.
Responsibilities
- Explain, promote, and sell products and services such as traveler’s checks, savings bonds, money orders, and cashier’s checks.
- Cross-sell additional bank products and direct customers to representatives to open new accounts or address investing needs.
- Receive checking and savings deposits by verifying cash and endorsements, obtaining proper identification for cash back, and issuing deposit receipts.
- Identify counterfeit currency.
- Examine deposited checks, determine proper funds availability under applicable regulations, and complete hold notices when necessary.
- Cash checks and pay out money after verifying signatures and customer balances, process savings withdrawals, enter transactions into the computer, and issue computer-generated receipts.
- Answer basic customer inquiries about service charges and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
- Accept loan payments by verifying payment amounts and issuing receipts.
- Buy and sell currency from the vault as necessary while ensuring teller drawer cash limits are not exceeded according to the Teller Policy.
- Receive Federal Insurance Contributions Act (FICA) payments by verifying deposit coupons are properly completed and checks are payable to the bank.
- Follow procedures for removing accounts from dormancy.
- Place holds on accounts for uncollected funds unless pre-approval is obtained from an officer or supervisor.
- Balance the teller drawer daily, including periodic batching of cashed checks.
- Count and balance cash in automated teller machines and the night depository.
- Count and roll loose coins.
- Enter required information into Vertex for Currency Transaction and Log Entry Reports.
- Attend weekly sales meetings and monthly community bank meetings.
- Handle customer complaints and escalate issues to a supervisor as needed.
- Recommend possible methods to improve the department to the supervisor.
Desired Qualifications
- Cash-handling, sales, or customer-service experience is preferred.
- Prior teller experience is preferred.
First United Bank is a community bank providing personal, business, mortgage, and wealth services. Its offerings include deposits, lending, treasury management, insurance, investments, and financial guidance. Branches and digital channels serve individuals, families, businesses, and local organizations. The bank combines regulated financial products with relationship-based service, helping households and organizations manage everyday accounts as well as home ownership, business capital, cash flow, risk protection, and long-term wealth decisions.
Company Size
N/A
Company Stage
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Total Funding
N/A
Headquarters
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Founded
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