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Technical Writer
Posted on 3/29/2022
INACTIVE
Locations
United Kingdom
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Data Science
JIRA
Git
HTML/CSS
Linux/Unix
Management
Research
Writing
Requirements
  • 2+ years of experience tech writing in enterprise or cloud software environments
  • Strong communication skills
  • Ability to build working relationships with coworkers across time zones and locations
  • Experience using markdown, HTML, Linux and Git
  • Experience of working in an Agile environment
  • Experience using Jira or similar project management tools to track work requests and progress desirable
  • Knowledge and experience of big data is an advantage
  • Bachelor's degree or equivalent experience in a related field
Responsibilities
  • Work cooperatively within the Documentation team to produce, plan and maintain user-facing help content tailored to a range of audiences
  • Create helpful, scalable documentation for people learning to use WANdisco's products and cloud services
  • Collaborate with product managers and other stakeholders to continuously improve existing documentation based on customer feedback and user research
  • Test preview product features with the goal of documenting and providing product feedback from a user perspective
  • Implement quality assurance processes including peer and SME reviews of content for technical and stylistic accuracy, as well as contributing to creating and maintaining a company style guide
  • Communicate with teams and stakeholders across WANdisco about user feedback, product direction and vision, and technical product information to inform the documentation the team create
  • Contribute to the iteration of the team's processes and workflows
WANdisco
Company mission
WANdisco, the world leader in Active Data Replication™, enables the replication of continuously changing data to different environments.