UX Researcher

UX Researcher

Location: dmg::media Headquarters - London
Position: Permanent 

Role overview

We are looking for an exceptionally talented UX Researcher to help the editorial and product team create world-class user experiences for brands such as MailOnline, This is Money and Metro. You will report to the Director of Product Design.

About the role and responsibilities

You will be the first dedicated UX User Research expert within the business, and therefore you must be comfortable working independently. You play a critical role in pioneering and evangelising the benefits of User Research across dmg media. You have real aspirations of becoming a future department leader.

You are a specialist in user research with several years of experience. Throughout your career, at all levels, you have advocated for user needs. You also understand how to balance user goals with business objectives and strive to find insight that benefits both parties mutually rather than one side needing a trade-off.

You are able to use UserTesting software to evaluate current live websites and apps to look for improvement opportunities, evaluate new mocked-up prototypes, and review newly launched products. You’re able to quickly analyse the results of these tests, and create succinct and compelling presentations that can be presented across the entire business.

You love quantitative data and have good analytical skills. You will collaborate with the data analytics team to monitor live projects, discover and get to the bottom of issues, come up with enhancements to existing features, and create ideas for new purposeful features and products. You will also partner with the commercial insights team to help with the creation of monetisable features that have great user experience.

You are self-motivated and keep up with industry developments in User Research, User Experience, Design, and Technology. You don’t need a professional background in media or journalism, but a sincere interest in all types of news, and the news industry is a must.

You are genuinely interested in DMG media brands. You will use them regularly across all touchpoints, and you will proactively come up with ideas for improvements based on user feedback. 

What’s the package?

• Great perks such as a free onsite gym, employee discounts and an onsite restaurant and nurse and GP clinic
• You’ll be working in the heart of Kensington - great for shops, bars and restaurants where Hyde Park is just a stone’s throw away
• On the job development and training where you will work with friendly and experienced experts to learn tips and techniques from them
• You will have access to training days, e-learning courses and conferences
• 25 days’ holiday (increasing by 1 per year up to a total of 30)
• Contributory pension scheme and life cover
• Season ticket loan
• Employee Assistance Programme

About dmg::media

dmg media’s brands deliver highly engaging, trusted content to millions of loyal customers around the globe, 24-hours a day, seven days a week. The Mail brand reaches one in two Brits every month and is officially the best-read, most recognised, most engaged newsbrand in the country.*

Together, Daily Mail, The Mail on Sunday, MailOnline, Mail+, Metro, Metro.co.uk, i and inews.co.uk reach more than 10.1m people daily in the UK.*

Globally, dmg media’s brands reach 190M unique browsers every month across its domains and apps.**

Our newsbrands maintain an unwavering commitment to uncovering the stories that matter most to our readers, ensuring that we remain experts at delivering relevant and insightful content.

In October, the Mail became the largest news publisher on TikTok with over 7- million followers.

*PAMCo H2 2023 **GA 2023 September

Our Commitment

We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.